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<?php
namespace JExtstore\Component\JChat\Administrator\Model;
/**
*
* @package JCHAT::LAMESSAGES::administrator::components::com_jchat
* @subpackage models
* @author Joomla! Extensions Store
* @copyright (C) 2024 - Joomla! Extensions Store
* @license GNU/GPLv2 http://www.gnu.org/licenses/gpl-2.0.html
*/
defined ( '_JEXEC' ) or die ( 'Restricted access' );
use Joomla\CMS\MVC\Factory\MVCFactoryInterface;
use Joomla\CMS\Language\Text;
use Joomla\CMS\HTML\HTMLHelper;
use JExtstore\Component\JChat\Administrator\Framework\Helpers\Html as JChatHelpersHtml;
use JExtstore\Component\JChat\Administrator\Framework\Model as JChatModel;
use JExtstore\Component\JChat\Administrator\Framework\Exception as JChatException;
/**
* Messages model responsibilities contract
*
* @package JCHAT::LAMESSAGES::administrator::components::com_jchat
* @subpackage models
* @since 1.0
*/
interface ILAMessagesModel {
/**
* Modifica lo stato lavorato del record
* @param int $id
* @param string $state
* @access public
* @return boolean
*/
public function changeTicketState($id, $state);
/**
* Esplica la funzione di esportazione della lista messaggi
* in formato CSV per i record estratti dai filtri userstate attivi
* @access public
* @param array $fieldsToLoadArray
* @param array& $fieldsFunctionTransformation
* @return Object[]&
*/
public function exportMessages($fieldsToLoadArray, &$fieldsFunctionTransformation);
/**
* Storing record tramite $table
* @param Object& $mailer
* @param int $idEntity
* @param string $subjectMessage
* @param string $textMessage
* @access public
* @return mixed
*/
public function sendResponseStore($mailer, $idEntity, $subjectMessage, $textMessage);
}
/**
* Offline messages concrete model
*
* @package JCHAT::LAMESSAGES::administrator::components::com_jchat
* @subpackage models
* @since 1.0
*/
class LamessagesModel extends JChatModel implements ILAMessagesModel {
/**
* Dataset records
* @var Object[]
* @access private
*/
private $records;
/**
* Component configuration pointer
*
* @access private
* @var Object&
*/
private $cParams;
/**
* Joomla configuration pointer
*
* @access private
* @var Object&
*/
private $jConfig;
/**
* Effettua l'invio della mail di risposta al customer
*
* @param Object& $mailer
* @param string $recipient
* @param string $subject
* @param string $text
* @access private
* @return boolean
*/
private function sendEmail($mailer, $recipient, $subject, $text, $originalMessage) {
// Build e-mail message format
$mailer->setSender(array($this->componentParams->get('tickets_mailfrom', $this->jConfig->get('mailfrom')),
$this->componentParams->get('tickets_fromname', $this->jConfig->get('fromname'))));
$mailer->setSubject($subject);
$mailer->setBody($text . Text::sprintf('COM_JCHAT_ORIGINAL_MSG', $originalMessage));
$mailer->IsHTML(true);
// Add recipient
$mailer->addRecipient($recipient);
// Send the Mail
$rs = $mailer->sendUsingExceptions();
// Check for an error
return $rs;
}
/**
* Restituisce la query string costruita per ottenere il wrapped set richiesto in base
* allo userstate, opzionalmente seleziona i campi richiesti
*
* @access protected
* @return string
*/
protected function buildListQuery($fields = 'a.*') {
// WHERE
$where = array();
$whereString = null;
//Filtro testo
if($this->state->get('searchword')) {
$where[] = "\n (a.name LIKE " .
$this->dbInstance->quote('%' . $this->state->get('searchword') . '%') .
"\n OR a.email LIKE " .
$this->dbInstance->quote('%' . $this->state->get('searchword'). '%') . ")";
}
//Filtro periodo
if($this->state->get('fromPeriod')) {
$where[] = "\n a.sentdate >= " . $this->dbInstance->quote($this->state->get('fromPeriod'));
}
if($this->state->get('toPeriod')) {
$where[] = "\n a.sentdate <= " . $this->dbInstance->quote($this->state->get('toPeriod'));
}
if((int)$this->state->get('closedfilter') == 1) {
$where[] = "\n a.closed_ticket = 1";
} elseif((int)$this->state->get('closedfilter') == -1) {
$where[] = "\n (a.closed_ticket = 0)";
}
if((int)$this->state->get('workedfilter') == 1) {
$where[] = "\n a.worked = 1";
} elseif((int)$this->state->get('workedfilter') == -1) {
$where[] = "\n (a.worked != 1 OR ISNULL(a.worked))";
}
if (count($where)) {
$whereString = "\n WHERE " . implode ("\n AND ", $where);
}
// ORDERBY
if($this->state->get('order')) {
$orderString = "\n ORDER BY " . $this->state->get('order') . " ";
}
//Filtro testo
if($this->state->get('order_dir')) {
$orderString .= $this->state->get('order_dir');
}
// Fallback order
$orderString .= "\n ,a.id DESC";
$query = "SELECT $fields, u.name AS username_logged"
. "\n FROM #__jchat_lamessages AS a"
. "\n LEFT JOIN #__users AS u"
. "\n ON a.userid = u.id"
. $whereString
. $orderString;
return $query;
}
/**
* Storing entity by ORM table
*
* @access public
* @param bool $updateNulls
* @return mixed
*/
public function storeEntity($updateNulls = true) {
return parent::storeEntity($updateNulls);
}
/**
* Restituisce le select list usate dalla view per l'interfaccia
* @access public
* @return array
*/
public function getLists($record = null): array {
$lists = [];
// Edit boolean lists
$lists['worked'] = JChatHelpersHtml::booleanlist( 'worked', null, $record->worked);
$lists['closed'] = JChatHelpersHtml::booleanlist( 'closed_ticket', null, $record->closed_ticket);
return $lists;
}
/**
* Restituisce le select list usate dalla view per l'interfaccia
* @access public
* @return array
*/
public function getFilters(): array {
$lists = [];
$answered = [];
$answered[] = HTMLHelper::_('select.option', '', '- '. Text::_('COM_JCHAT_ALL_TICKETS' ) .' -' );
$answered[] = HTMLHelper::_('select.option', '1', Text::_('COM_JCHAT_ANSWERED_TICKETS' ) );
$answered[] = HTMLHelper::_('select.option', '-1', Text::_('COM_JCHAT_NOTANSWERED_TICKETS' ) );
$lists['answered'] = HTMLHelper::_('select.genericlist', $answered, 'workedfilter', 'class="inputbox input-medium d-none d-md-inline-flex" size="1" onchange="document.adminForm.task.value=\'lamessages.display\';document.adminForm.submit( );"', 'value', 'text', $this->state->get('workedfilter'));
$closed = [];
$closed[] = HTMLHelper::_('select.option', '', '- '. Text::_('COM_JCHAT_ALL_TICKETS' ) .' -' );
$closed[] = HTMLHelper::_('select.option', '-1', Text::_('COM_JCHAT_OPENED_TICKETS' ));
$closed[] = HTMLHelper::_('select.option', '1', Text::_('COM_JCHAT_CLOSED_TICKETS' ));
$lists['closed'] = HTMLHelper::_('select.genericlist', $closed, 'closedfilter', 'class="inputbox input-medium d-none d-md-inline-flex" size="1" onchange="document.adminForm.task.value=\'lamessages.display\';document.adminForm.submit( );"', 'value', 'text', $this->state->get('closedfilter'));
return $lists;
}
/**
* Modifica lo stato lavorato del record
* @param int $id
* @param string $state
* @access public
* @return boolean
*/
public function changeTicketState($idEntity, $state) {
// Table load
$table = $this->getTable ( $this->getName (), 'Administrator' );
if (isset ( $idEntity ) && $idEntity) {
try {
if (! $table->load( $idEntity )) {
throw new JChatException ( $table->getException (), 'notice' );
}
switch($state){
case 'workedFlagOff':
$table->worked = null;
break;
case 'workedFlagOn':
$table->worked = 1;
break;
case 'closedFlagOff':
$table->closed_ticket = null;
break;
case 'closedFlagOn':
$table->closed_ticket = 1;
break;
}
if (! $table->store(true)) {
throw new JChatException ( $table->getException (), 'notice' );
}
} catch ( JChatException $e ) {
$this->setException ( $e );
return false;
} catch ( \Exception $e ) {
$jchatException = new JChatException ( $e->getMessage (), 'notice' );
$this->setException ( $jchatException );
return false;
}
}
return true;
}
/**
* Esplica la funzione di esportazione della lista messaggi
* in formato CSV per i record estratti dai filtri userstate attivi
* @access public
* @param array $fieldsToLoadArray
* @param array& $fieldsFunctionTransformation
* @return Object[]&
*/
public function exportMessages($fieldsToLoadArray, &$fieldsFunctionTransformation) {
$fieldsName = array();
if(is_array($fieldsToLoadArray) && count($fieldsToLoadArray)) {
$arrayIter = new \ArrayIterator($fieldsToLoadArray);
while ($arrayIter->valid()) {
$fieldName = $arrayIter->key();
$transformedFieldName = $arrayIter->current();
// Assegnamento duplice name0>transformation
$fieldsName[] = $fieldName;
$fieldsFunctionTransformation[] = $transformedFieldName;
// Increment pointer
$arrayIter->next();
}
}
$joinedFieldsName = implode(',', $fieldsName);
// Obtain query string
$query = $this->buildListQuery($joinedFieldsName);
$dbQuery = method_exists ( $this->dbInstance, 'createQuery' ) ? $this->dbInstance->createQuery () : $this->dbInstance->getQuery ( true );
$dbQuery->setQuery ( $query )->setLimit ( $this->getState ( 'limit' ), $this->getState ( 'limitstart' ) );
$this->dbInstance->setQuery ( $dbQuery );
$resultSet = $this->dbInstance->loadAssocList();
if(!is_array($resultSet) || !count($resultSet)) {
return false;
}
return $resultSet;
}
/**
* Storing record tramite $table
*
* @param Object& $mailer
* @param int $idEntity
* @param string $subjectMessage
* @param string $textMessage
* @access public
* @return mixed
*/
public function sendResponseStore($mailer, $idEntity, $subjectMessage, $textMessage) {
$table = $this->getTable( $this->getName (), 'Administrator' );
try {
$table->load($idEntity);
// Send mail response
if (!$this->sendEmail($mailer, $table->email, $subjectMessage, $textMessage, $table->message)) {
if(is_object($mailer->exception)) {
throw new JChatException($mailer->exception->getMessage (), 'warning');
} else {
$mailer->errorDetails = $mailer->errorDetails ? $mailer->errorDetails : null;
throw new JChatException($mailer->errorDetails, 'warning');
}
}
if (! $table->bind ($this->requestArray, array(), 2)) {
throw new JChatException($table->getException (), 'warning');
}
// Forza messaggio worked
$table->worked = 1;
if (! $table->store (false)) {
throw new JChatException($table->getException (), 'warning');
}
} catch ( JChatException $e ) {
$this->setException ( $e );
return false;
} catch ( \Exception $e ) {
$jchatException = new JChatException ( $e->getMessage (), 'error' );
$this->setException ( $jchatException );
return false;
}
return $table;
}
/**
* Class contructor
*
* @access public
* @return Object&
*/
public function __construct($config = array(), ?MVCFactoryInterface $factory = null) {
parent::__construct ( $config, $factory );
$this->getComponentParams();
$this->jConfig = $this->app->getConfig();
}
}
?>