Your IP : 216.73.216.224
<?php
/**
* @Copyright Copyright (C) 2012 ... Ahmad Bilal
* @license GNU/GPL http://www.gnu.org/copyleft/gpl.html
* Company: Buruj Solutions
+ Contact: www.burujsolutions.com , info@burujsolutions.com
* Created on: May 03, 2012
^
+ Project: JS Tickets
^
*/
defined('_JEXEC') or die('Not Allowed');
jimport('joomla.application.component.model');
jimport('joomla.html.html');
class JSSupportticketModelFaqs extends JSSupportTicketModel {
function __construct() {
parent::__construct();
}
function getFaqForForm($id) {
if($id) if(!is_numeric($id)) return false;
$db = $this->getDBO();
$configs = $this->getJSModel('config')->getConfigByFor('default');
$title = "";
$categories = $this->getJSModel('knowledgebase')->getCategories('faqs');
if(isset($id) && $id <> ''){
$query = "SELECT faq.* FROM `#__js_ticket_faqs` AS faq WHERE faq.id = ".$id;
$db->setQuery($query);
$faqs= $db->loadObject();
}
$status = array(array('value' => null, 'text' => JText::_('Select Status')),array('value' => '1', 'text' => JText::_('Active')),array('value' => '0', 'text' => JText::_('Disabled')));
if(isset($id) && $id <> ''){
$lists['categories'] = JHTML::_('select.genericList', $categories, 'categoryid', 'class="inputbox js-ticket-select-field" ' . '', 'value', 'text',$faqs->categoryid);
$lists['status'] = JHTML::_('select.genericList', $status, 'status', 'class="inputbox js-ticket-select-field " ' . '', 'value', 'text',$faqs->status);
}else{
$lists['categories'] = JHTML::_('select.genericList', $categories, 'categoryid', 'class="inputbox js-ticket-select-field" ' . '', 'value', 'text','');
$lists['status'] = JHTML::_('select.genericList', $status, 'status', 'class="inputbox js-ticket-select-field" ' . '', 'value', 'text',1);
}
if (isset($faqs))
$result[0] = $faqs;
$result[1] = $lists;
return $result;
}
function storeFaq($data){
$user = JSSupportticketCurrentUser::getInstance();
if(!$user->getIsAdmin()){
$permission = ($data['id'] == '') ? 'Add FAQ' : 'Edit FAQ';
$per = $user->checkUserPermission($permission);
if ($per == false)
return PERMISSION_ERROR;
}
$data['staffid'] = $user->getStaffId();
$row = $this->getTable('faqs');
$data['content'] = JFactory::getApplication()->input->get('faq_content', '', 'raw');
if (!$row->bind($data)) {
$this->setError($row->getError());
return SAVE_ERROR;
}
if (!$row->check()) {
$this->setError($row->getError());
return SAVE_ERROR;
}
if (!$row->store()) {
$this->getJSModel('systemerrors')->updateSystemErrors($row->getError());
$this->setError($row->getError());
return SAVE_ERROR;
}
JSSupportticketMessage::$recordid = $row->id;
return SAVED;
}
function getAllFaqs($subject, $catid, $limitstart, $limit) { // get all staff members
if ($catid)
if (!is_numeric($catid))
return False;
$db = $this->getDBO();
$result = array();
$lists['categories'] = JHTML::_('select.genericList', $this->getJSModel('knowledgebase')->getCategories('faqs'), 'filter_categoryid', 'class="inputbox js-ticket-select-field " ' . '', 'value', 'text', $catid);
$wherequery = "";
$clause = " Where ";
if ($subject) {
$subject = trim($subject);
$wherequery .= $clause . " faq.subject LIKE " . $db->quote("%" . $subject . "%");
$clause = " AND ";
}
if ($catid) {
$wherequery .= $clause . " faq.categoryid = " . $catid;
$clause = " AND ";
}
$query = "SELECT COUNT(faq.id) FROM `#__js_ticket_faqs` AS faq ";
$query.=$wherequery;
$db->setQuery($query);
$total = $db->loadResult();
if ($total <= $limitstart)
$limitstart = 0;
$query = "SELECT faq.*,kbcat.name AS faqcategory
FROM `#__js_ticket_faqs` AS faq
LEFT JOIN `#__js_ticket_categories` AS kbcat ON faq.categoryid = kbcat.id ";
$query.=$wherequery;
$db->setQuery($query, $limitstart, $limit);
if ($subject)
$lists['filter_subject'] = $subject;
$result[0] = $db->loadObjectList();
$result[1] = $total;
$result[2] = $lists;
return $result;
}
function getUserCatAndFaqs($id ,$subject,$keyword,$limitstart, $limit) {
$db = $this->getDBO();
$inquery = '';
$inquerykey = '';
$inquerycat = '';
if ($subject != null) {
$subject = trim($subject);
$inquery .=" AND faq.subject LIKE " . $db->quote("%" . $subject . "%");
$inquerycat .=" AND category.name LIKE " . $db->quote("%" . $subject . "%");
$lists['filter_subject'] = $subject;
}
// keyword search
if($keyword != null){
$inquerykey .= " AND category.metakey LIKE " . $db->quote("%" . $keyword . "%");
}
// copid form wp
if ($id) {
if (!is_numeric($id))
return false;
} else
$id = 0;
$result = array();
$query = "SELECT category.name, category.id, category.logo AS catlogo
FROM `#__js_ticket_categories` AS category
WHERE category.parentid = " . $id . " AND category.faqs = 1 AND category.status = 1";
$query .= $inquerycat.$inquerykey;
$db->setQuery($query);
$result['categories'] = $db->loadObjectList();
$query = "SELECT category.name
FROM `#__js_ticket_categories` AS category
WHERE category.id = " . $id . " AND category.faqs = 1 AND category.status = 1";
$db->setQuery($query);
$result['categoryname'] = $db->loadResult();
if ($id != 0)
$inquery .= " AND faq.categoryid = " . $id;
if ($id > 0) {
$query = "SELECT category.name, category.logo, category.id
FROM `#__js_ticket_categories` AS category
WHERE category.id = " . $id . " AND kb = 1 AND category.status = 1";
$db->setQuery($query);
$result['categoryname'] = $db->loadResult();
}
$inquery .= $inquerykey;
// Pagination
$query = "SELECT COUNT(faq.id)
FROM `#__js_ticket_faqs` AS faq
JOIN `#__js_ticket_categories` AS category ON category.id = faq.categoryid
WHERE faq.status = 1 " . $inquery;
$db->setQuery($query);
$total = $db->loadResult();
if ( $total <= $limitstart ) $limitstart = 0;
$result['total'] = $total;
$query = "SELECT faq.id, faq.subject
FROM `#__js_ticket_faqs` AS faq
JOIN `#__js_ticket_categories` AS category ON category.id = faq.categoryid
WHERE faq.status = 1 " . $inquery;
$db->setQuery($query,$limitstart,$limit);
$result['faqs'] = $db->loadObjectList();
$result['lists']['filter_subject'] = $subject;
$result['lists']['filter_faq_keyword'] = $keyword;
return $result;
}
function getUserFaqDetail($id){
if($id){
$db = $this->getDBO();
$query = "SELECT faq.subject,faq.content AS detail,category.name AS categoryname
FROM `#__js_ticket_faqs` AS faq
LEFT JOIN `#__js_ticket_categories` AS category ON faq.categoryid = category.id
WHERE faq.id=".$id." AND faq.status = 1";
$db->setQuery($query);
$result = $db->loadObject();
$this->updateHitsByID($id);
return $result;
}
}
function updateHitsByID($id){
if(!is_numeric($id)) return false;
$db = JFactory::getDbo();
$query = "UPDATE `#__js_ticket_faqs` SET hits = hits + 1 WHERE id = $id";
$db->setQuery($query);
$db->execute();
return;
}
function deleteFaq(){
$cids = JFactory::getApplication()->input->get('cid', array(0), null, 'array');
if(!empty($cids)){
foreach($cids AS $id){
if(is_numeric($id)){
$user = JSSupportticketCurrentUser::getInstance();
if(!$user->getIsAdmin()){
$per = $user->checkUserPermission('Delete FAQ');
if ($per == false)
return PERMISSION_ERROR;
}
$db =$this->getDbo();
$query="DELETE FROM `#__js_ticket_faqs` WHERE id=".$id;
$db->setQuery($query);
if(!$db->execute()){
$this->getJSModel('systemerrors')->updateSystemErrors($db->getErrorMsg());
$db->setError($db->getErrorMsg());
return DELETE_ERROR;
}
}else{
return DELETE_ERROR;
}
}
}else{
return DELETE_ERROR;
}
return DELETED;
}
function deleteUserFaq($id){
if(is_numeric($id)){
$user = JSSupportticketCurrentUser::getInstance();
$per = $user->checkUserPermission('Delete FAQ');
if ($per == false)
return PERMISSION_ERROR;
$db =$this->getDbo();
$query="DELETE FROM `#__js_ticket_faqs` WHERE id=".$id;
$db->setQuery($query);
if(!$db->execute()){
$this->getJSModel('systemerrors')->updateSystemErrors($db->getErrorMsg());
$db->setError($db->getErrorMsg());
return DELETE_ERROR;
}
}else{
return DELETE_ERROR;
}
return DELETED;
}
function getFAQForMP($listtype,$maxrecord){
if(! is_numeric($maxrecord))
return false;
$db = JFactory::getDbo();
$query = "SELECT faq.subject AS title,faq.id AS id
FROM `#__js_ticket_faqs` AS faq WHERE faq.status = 1 ";
switch($listtype){
case 1: // Latest
$query .= " ORDER BY faq.created DESC";
break;
case 2: // Popular
$query .= " ORDER BY faq.hits DESC";
break;
case 3: // All
break;
}
$query .= " LIMIT $maxrecord";
$db->setQuery($query);
$result = $db->loadObjectList();
return $result;
}
function getSubCategoryFaqsByParentCat($parentid){
if(!is_numeric($parentid))
return false;
$db = JFactory::getDbo();
$result = array();
$categories = $this->getJSModel('knowledgebase')->getAllSubCategoriesById($parentid);
if($categories != ''){
foreach($categories AS $category){
$catarray[] = $category->id;
}
if(!empty($catarray)){
$catarray = implode(',', $catarray);
$query = "SELECT id,categoryid,subject
FROM `#__js_ticket_faqs`
WHERE find_in_set(categoryid, '". $catarray ."') LIMIT 5";
$db->setQuery($query);
$result = $db->loadObjectList();
}
}
return $result;
}
}
?>