Your IP : 216.73.216.224
<?php
/**
* @Copyright Copyright (C) 2012 ... Ahmad Bilal
* @license GNU/GPL http://www.gnu.org/copyleft/gpl.html
* Company: Buruj Solutions
+ Contact: www.burujsolutions.com , info@burujsolutions.com
* Created on: May 03, 2012
^
+ Project: JS Tickets
^
*/
defined('_JEXEC') or die('Not Allowed');
jimport('joomla.application.component.model');
jimport('joomla.html.html');
class JSSupportticketModelNote extends JSSupportTicketModel {
function __construct() {
parent::__construct();
}
function getDownloadAttachmentById($id){
if(!is_numeric($id)) return false;
$db = JFactory::getDbo();
$query = "SELECT ticket.id AS ticketid,note.filename,ticket.attachmentdir AS foldername "
. " FROM `#__js_ticket_notes` AS note "
. " JOIN `#__js_ticket_tickets` AS ticket ON ticket.id = note.ticketid "
. " WHERE note.id = $id";
$db->setQuery($query);
$object = $db->loadObject();
$ticketid = $object->ticketid;
$filename = $object->filename;
$foldername = $object->foldername;
$download = false;
$user = JFactory::getUser();
if(!$user->guest){
if(JFactory::getApplication()->isClient('administrator')){
$download = true;
}else{
if($this->getJSModel('staff')->isUserStaff()){
$download = true;
}else{
if($this->getJSModel('ticket')->validateTicketDetailForUser($ticketid)){
$download = true;
}
}
}
}else{ // user is visitor
$download = $this->getJSModel('ticket')->validateTicketDetailForVisitor($ticketid);
}
if($download == true){
$datadirectory = $this->getJSModel('config')->getConfigurationByName('data_directory');
$base = JPATH_BASE;
if(JFactory::getApplication()->isClient('administrator')){
$base = substr($base, 0, strlen($base) - 14); //remove administrator
}
$path = $base.'/'.$datadirectory;
$path = $path . '/attachmentdata';
$path = $path . '/ticket/' . $foldername;
$file = $path . '/' . $filename;
header('Content-Description: File Transfer');
header('Content-Type: application/octet-stream');
header('Content-Disposition: attachment; filename=' . basename($file));
header('Content-Transfer-Encoding: binary');
header('Expires: 0');
header('Cache-Control: must-revalidate, post-check=0, pre-check=0');
header('Pragma: public');
header('Content-Length: ' . filesize($file));
ob_clean();
flush();
readfile($file);
exit();
}else{
throw new Exception(JText::_('Page not found'),404);
exit;
}
}
function uploadAttchment($id){
if (is_numeric($id) == false) return false;
$isupload = false;
$config = $this->getJSModel('config')->getConfigs();
$datadirectory = $config['data_directory'];
$base = JPATH_BASE;
if(JFactory::getApplication()->isClient('administrator')){
$base = substr($base, 0, strlen($base) - 14); //remove administrator
}
$path = $base.'/'.$datadirectory;
if (!file_exists($path)){ // create user directory
$this->makeDir($path);
}
$path = $path . '/attachmentdata';
if (!file_exists($path)){ // create user directory
$this->makeDir($path);
}
$path = $path . '/ticket';
if (!file_exists($path)){ // create user directory
$this->makeDir($path);
}
$db = JFactory::getDbo();
$query = "SELECT attachmentdir FROM `#__js_ticket_tickets` WHERE id = ".$id;
$db->setQuery($query);
$foldername = $db->loadResult();
if($_FILES['noteattachment']['size'] > 0){
$file_name = str_replace(' ', '_', $_FILES['noteattachment']['name']);
$file_tmp = $_FILES['noteattachment']['tmp_name']; // actual location
$userpath = $path . '/'.$foldername;
if (!file_exists($userpath)) { // create user directory
$this->makeDir($userpath);
}
$isupload = true;
}
if ($isupload == true){
move_uploaded_file($file_tmp, $userpath.'/' . $file_name);
return true;
}
return false;
}
function checkExtension($filename){
$result = $this->getJSModel('attachments')->checkExtension($filename);
return $result;
}
function makeDir($filepath){
$result = $this->getJSModel('attachments')->makeDir($filepath);
return $result;
}
function getTimeByNoteID() {
$db = JFactory::getDbo();
$noteid = JFactory::getApplication()->input->get('val');
if(!is_numeric($noteid)) return false;
$query = "SELECT time.usertime, time.conflict, time.description,time.systemtime
FROM `#__js_ticket_staff_time` AS time
WHERE time.referencefor = 2 AND time.referenceid = " . $noteid ;
$db->setQuery($query);
$stime = $db->loadObject();
if(!empty($stime)){
$hours = floor($stime->usertime / 3600);
$mins = floor($stime->usertime / 60 % 60);
$secs = floor($stime->usertime % 60);
$shours = floor($stime->systemtime / 3600);
$smins = floor($stime->systemtime / 60 % 60);
$ssecs = floor($stime->systemtime % 60);
$result['time'] = sprintf('%02d:%02d:%02d', $hours, $mins, $secs);
$result['desc'] = $stime->description == '' ? ' ' : $stime->description ;
$result['conflict'] = $stime->conflict;
$result['systemtime'] = sprintf('%02d:%02d:%02d', $shours, $smins, $ssecs);
}else{
$result['time'] = sprintf('%02d:%02d:%02d', 0, 0, 0);
$result['desc'] = '' ;
$result['conflict'] = 0;
$result['systemtime'] = sprintf('%02d:%02d:%02d', 0, 0, 0);
}
return json_encode($result);
}
function removeTicketInternalNote($ticketid) {
$db = JFactory::getDbo();
$query = $db->getQuery(true);
$condition = array($db->quoteName('ticketid') . ' = ' . $ticketid);
$query->delete('#__js_ticket_notes');
$query->where($condition);
$db->setQuery($query);
$db->execute();
return;
}
}
?>