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<?php
namespace JExtstore\Component\JChat\Site\Controller;
/**
* @package JCHAT::LAMESSAGES::administrator::components::com_jchat
* @subpackage controllers
* @author Joomla! Extensions Store
* @copyright (C) 2024 - Joomla! Extensions Store
* @license GNU/GPLv2 http://www.gnu.org/licenses/gpl-2.0.html
*/
defined ( '_JEXEC' ) or die ( 'Restricted access' );
use Joomla\CMS\Language\Text;
use Joomla\CMS\Router\Route;
use Joomla\CMS\MVC\Factory\MVCFactoryInterface;
use JExtstore\Component\JChat\Administrator\Framework\Controller as JChatController;
use JExtstore\Component\JChat\Administrator\Framework\Helpers\Mailer as JChatMailer;
/**
* Main controller leaved messages
* @package JCHAT::LAMESSAGES::administrator::components::com_jchat
* @subpackage controllers
* @since 1.0
*/
class LamessagesController extends JChatController {
/**
* Setta il model state a partire dallo userstate di sessione
* @access protected
* @return object
*/
protected function setModelState($scope = 'default', $ordering = true): object {
// User state specific
$option= $this->option;
// Get default model
$defaultModel = $this->getModel();
$filter_order = $this->getUserStateFromRequest( "$option.$scope.filter_order", 'filter_order', 'a.sentdate', 'cmd' );
$filter_order_Dir = $this->getUserStateFromRequest ( "$option.$scope.filter_order_Dir", 'filter_order_Dir', 'desc', 'word' );
$fromPeriod = $this->getUserStateFromRequest( "$option.$scope.fromperiod", 'fromperiod');
$toPeriod = $this->getUserStateFromRequest( "$option.$scope.toperiod", 'toperiod');
$worked = $this->getUserStateFromRequest( "$option.$scope.workedfilter", 'workedfilter');
$closed = $this->getUserStateFromRequest( "$option.$scope.closedfilter", 'closedfilter');
// Security safe for pagination
if(isset($_REQUEST['start']) && !isset($_REQUEST['limitstart'])) {
$_REQUEST['limitstart'] = $_REQUEST['start'];
}
parent::setModelState($scope);
// Set model state
$defaultModel->setState('order', $filter_order);
$defaultModel->setState('order_dir', $filter_order_Dir );
$defaultModel->setState('fromPeriod', $fromPeriod);
$defaultModel->setState('toPeriod', $toPeriod);
$defaultModel->setState('workedfilter', $worked);
$defaultModel->setState('closedfilter', $closed);
return $defaultModel;
}
/**
* Default listEntities
*
* @access public
* @param $cachable string
* the view output will be cached
* @return void
*/
public function display($cachable = false, $urlparams = false) {
// Set model state
$defaultModel = $this->setModelState('lamessages');
// Check if the user is logged in
if (! $this->user->id) {
$this->app->enqueueMessage ( Text::_ ( 'COM_JCHAT_MUST_BE_LOGGEDIN_TOMANAGE_TICKETS' ) );
return;
}
// Check if the user has access to the chat app based on access level parameter
if (! $this->allowDisplay()) {
$this->app->enqueueMessage ( Text::_ ( 'COM_JCHAT_NOACCESS' ) );
return;
}
// Check if the user has access to the chat app based on access level parameter
if (! $this->hasGroupsPermissions('ticketsmanager', $defaultModel->getComponentParams())) {
$this->app->enqueueMessage ( Text::_ ( 'COM_JCHAT_NOACCESS' ) );
return;
}
// Parent construction and view display
parent::display($cachable);
}
/**
* Edit entity
*
* @access public
* @return bool
*/
public function editEntity(): bool {
$this->app->getInput()->set ( 'hidemainmenu', 1 );
$cid = $this->app->getInput()->get ( 'cid', array (
0
), 'array' );
$idEntity = ( int ) $cid [0];
$model = $this->getModel ();
$model->setState ( 'option', $this->option );
// Try to load record from model
if (! $record = $model->loadEntity ( $idEntity )) {
// Model set exceptions for something gone wrong, so enqueue exceptions and levels on application object then set redirect and exit
$modelExceptions = $model->getExceptions ();
foreach ( $modelExceptions as $exception ) {
$this->app->enqueueMessage ( $exception->getMessage (), $exception->getExceptionLevel () );
}
$this->setRedirect ( "index.php?option=" . $this->option . "&task=" . $this->name . ".display", Text::_ ( 'COM_JCHAT_ERROR_EDITING' ) );
return false;
}
// Additional model state setting
$model->setState ( 'option', $this->option );
// Check out control on record
if ($record->checked_out && $record->checked_out != $this->user->id) {
$this->setRedirect ( Route::_("index.php?option=" . $this->option . "&view=" . $this->name), Text::_ ( 'COM_JCHAT_CHECKEDOUT_RECORD' ), 'notice' );
return false;
}
// Access check
if ($record->id && ! $this->allowEdit ( $this->option )) {
$this->setRedirect ( Route::_("index.php?option=" . $this->option . "&view=" . $this->name), Text::_ ( 'COM_JCHAT_ERROR_ALERT_NOACCESS' ), 'notice' );
return false;
}
if (! $record->id && ! $this->allowAdd ( $this->option )) {
$this->setRedirect ( Route::_("index.php?option=" . $this->option . "&view=" . $this->name), Text::_ ( 'COM_JCHAT_ERROR_ALERT_NOACCESS' ), 'notice' );
return false;
}
// Check out del record
if ($record->id) {
$record->checkout ( $this->user->id );
}
// Get view and pushing model
$viewType = $this->document->getType();
$viewName = $this->input->get('view', $this->default_view);
$viewLayout = $this->input->get('layout', 'default', 'string');
$view = $this->getView($viewName, $viewType, '', array('base_path' => $this->basePath, 'layout' => $viewLayout));
$view->setModel ( $model, true );
// Call edit view
$view->editEntity ( $record );
return true;
}
/**
* Manage entity apply/save after edit entity
*
* @access public
* @return bool
*/
public function saveEntity(): bool {
$context = implode ( '.', array (
$this->option,
strtolower ( $this->getName () ),
'errordataload'
) );
// Load della model e bind store
$model = $this->getModel ();
if (! $result = $model->storeEntity ()) {
// Model set exceptions for something gone wrong, so enqueue exceptions and levels on application object then set redirect and exit
$modelException = $model->getException ( null, false );
$this->app->enqueueMessage ( $modelException->getMessage (), $modelException->getExceptionLevel () );
// Store data for session recover
$this->app->setUserState ( $context, $this->requestArray );
$this->setRedirect ( Route::_("index.php?option=" . $this->option . "&task=" . $this->name . ".editEntity&cid=" . $this->app->getInput()->get ( 'id' )), Text::_ ( 'COM_JCHAT_ERROR_SAVING' ) );
return false;
}
// Security safe if not model record id detected
if (! $id = $result->id) {
$id = $this->app->getInput()->get ( 'id' );
}
// Redirects switcher
switch($this->task) {
case 'saveEntity':
$redirects = array (
'task' => 'display',
'msgsufix' => '_SAVING'
);
break;
case 'saveEntity2New':
$redirects = array (
'task' => 'editEntity',
'msgsufix' => '_STORING'
);
break;
default:
case 'applyEntity':
$redirects = array (
'task' => 'editEntity&cid=' . $id,
'msgsufix' => '_APPLY'
);
break;
}
$msg = 'COM_JCHAT_SUCCESS' . $redirects ['msgsufix'];
$controllerTask = $redirects ['task'];
$this->setRedirect ( Route::_("index.php?option=" . $this->option . "&task=" . $this->name . "." . $controllerTask), Text::_ ( $msg ) );
return true;
}
/**
* Delete a db table entity
*
* @access public
* @return bool
*/
public function deleteEntity(): bool {
$cids = $this->app->getInput()->get ( 'cid', array (), 'array' );
// Access check
if (! $this->allowDelete ( $this->option )) {
$this->setRedirect ( "index.php?option=" . $this->option . "&task=" . $this->name . ".display", Text::_ ( 'COM_JCHAT_ERROR_ALERT_NOACCESS' ), 'notice' );
return false;
}
// Load della model e checkin before exit
$model = $this->getModel ();
if (! $model->deleteEntity ( $cids )) {
// Model set exceptions for something gone wrong, so enqueue exceptions and levels on application object then set redirect and exit
$modelException = $model->getException ( null, false );
$this->app->enqueueMessage ( $modelException->getMessage (), $modelException->getExceptionLevel () );
$this->setRedirect ( Route::_("index.php?option=" . $this->option . "&view=" . $this->name), Text::_ ( 'COM_JCHAT_ERROR_DELETE' ) );
return false;
}
$this->setRedirect ( Route::_("index.php?option=" . $this->option . "&view=" . $this->name), Text::_ ( 'COM_JCHAT_SUCCESS_DELETE' ) );
return true;
}
/**
* Manage cancel edit for entity and unlock record checked out
*
* @access public
* @return void
*/
public function cancelEntity(): void {
$id = $this->app->getInput()->get ( 'id' );
// Load della model e checkin before exit
$model = $this->getModel ();
if (! $model->cancelEntity ( $id )) {
// Model set exceptions for something gone wrong, so enqueue exceptions and levels on application object then set redirect and exit
$modelException = $model->getException ( null, false );
$this->app->enqueueMessage ( $modelException->getMessage (), $modelException->getExceptionLevel () );
}
$this->setRedirect ( Route::_("index.php?option=" . $this->option . "&view=" . $this->name), Text::_ ( 'COM_JCHAT_CANCELED_OPERATION' ) );
}
/**
* Checkin entities
*
* @access public
* @return bool
*/
public function checkin(): bool {
// Access check
if (! $this->user->authorise ( 'core.manage', 'com_checkin' )) {
$this->setRedirect ( Route::_( "index.php?option=" . $this->option . "&view=" . $this->name ), Text::_ ( 'COM_JCHAT_ERROR_ALERT_NOACCESS' ), 'notice' );
return false;
}
$cid = $this->app->getInput()->get ( 'cid', array (
0
), 'array' );
$id = ( int ) $cid [0];
// Load della model e checkin before exit
$model = $this->getModel ();
if (! $model->cancelEntity ( $id )) {
// Model set exceptions for something gone wrong, so enqueue exceptions and levels on application object then set redirect and exit
$modelException = $model->getException ( null, false );
$this->app->enqueueMessage ( $modelException->getMessage (), $modelException->getExceptionLevel () );
}
$this->setRedirect ( Route::_( "index.php?option=" . $this->option . "&view=" . $this->name ), Text::_ ( 'COM_JCHAT_CHECKEDIN_RECORD' ) );
return true;
}
/**
* Avvia il processo di esportazione records
*
* @access public
* @return void
*/
public function exportMessages() {
// Set model state
$this->setModelState();
// Mapping fields to load to column header
$fieldsToLoadArray = array( 'a.name'=>Text::_('COM_JCHAT_LAMESSAGE_NAME'),
'a.email'=>Text::_('COM_JCHAT_LAMESSAGE_EMAIL'),
'a.phonenumber'=>Text::_('COM_JCHAT_LAMESSAGE_PHONENUMBER'),
'a.message'=>Text::_('COM_JCHAT_MESSAGE'),
'a.sentdate'=>Text::_('COM_JCHAT_SENT'),
'a.worked'=>Text::_('COM_JCHAT_WORKED_STATE'),
'a.closed_ticket'=>Text::_('COM_JCHAT_CLOSED_TICKET'),
'u.name AS username_logged'=>Text::_('COM_JCHAT_USERID'),
'a.id AS msg_id'=>Text::_('ID'));
$fieldsFunctionTransformation = array();
$model = $this->getModel();
// Additional phone number field
if(!$model->getComponentParams()->get('tickets_form_include_phonenumber', 0)) {
unset($fieldsToLoadArray['a.phonenumber']);
}
$data = $model->exportMessages($fieldsToLoadArray, $fieldsFunctionTransformation);
if(!$data) {
$this->setRedirect(Route::_("index.php?option=" . $this->option . "&view=" . $this->name), Text::_('COM_JCHAT_NODATA_EXPORT'));
return false;
}
// Get view
// Get view and pushing model
$viewType = $this->document->getType();
$viewName = $this->input->get('view', $this->default_view);
$viewLayout = $this->input->get('layout', 'default', 'string');
$view = $this->getView($viewName, $viewType, '', array('base_path' => $this->basePath, 'layout' => $viewLayout));
$view->sendCSVMessages($data, $fieldsFunctionTransformation);
}
/**
* Manage answered worked state for the ticket
*
* @access public
*/
public function stateFlags() {
// Access check
if (! $this->allowEditState ( $this->option )) {
$this->setRedirect ( Route::_("index.php?option=" . $this->option . "&view=" . $this->name), Text::_ ( 'COM_JCHAT_ERROR_ALERT_NOACCESS' ), 'notice' );
return false;
}
$cid = $this->app->getInput()->get ( 'cid', array (
0
), 'array' );
$idEntity = ( int ) $cid [0];
$model = $this->getModel ();
if (! $model->changeTicketState($idEntity, $this->task)) {
// Model set exceptions for something gone wrong, so enqueue exceptions and levels on application object then set redirect and exit
$modelException = $model->getException ( null, false );
$this->app->enqueueMessage ( $modelException->getMessage (), $modelException->getExceptionLevel () );
$this->setRedirect ( Route::_("index.php?option=" . $this->option . "&view=" . $this->name), Text::_ ( 'COM_JCHAT_ERROR_STATE_CHANGE' ) );
return false;
}
$this->setRedirect ( Route::_("index.php?option=" . $this->option . "&view=" . $this->name), Text::_ ( 'COM_JCHAT_LAMESSAGE_STATE_CHANGED' ) );
}
/**
* Risponde all'email del richiedente con il messaggio inserito dall'agente
* richiedendo la serializzazione delle risposte nell'apposito db field
*
* @access public
* @return void
*/
public function responseMessage() {
$task = $this->app->getInput()->get('task', 'responseMessage');
$responseSubject = $this->app->getInput()->getString('email_subject');
$responseText = $this->app->getInput()->getRaw('response', '');
$idEntity = $this->app->getInput()->getInt('id');
// Response text vuota validazione lato server con return false
if(!trim($responseSubject)) {
$controllerTask = 'editEntity&cid=' . $idEntity;
$this->setRedirect ( Route::_("index.php?option=" . $this->option . "&task=" . $this->name . "." . $controllerTask), Text::_('COM_JCHAT_VALIDATION_ERROR'));
return false;
}
$model = $this->getModel();
// Root controller -> dependency injection
$mailer = JChatMailer::getInstance('Joomla');
if (! $model->sendResponseStore($mailer, $idEntity, $responseSubject, $responseText)) {
// Model set exceptions for something gone wrong, so enqueue exceptions and levels on application object then set redirect and exit
$modelException = $model->getException ( null, false );
$this->app->enqueueMessage ( $modelException->getMessage (), $modelException->getExceptionLevel () );
$this->setRedirect ( "index.php?option=" . $this->option . "&task=" . $this->name . ".editEntity&cid=" . $this->app->getInput()->get ( 'id' ), Text::_ ( 'COM_JCHAT_ERROR_SEND_MESSAGE' ) );
return false;
}
$controllerTask = 'editEntity&cid=' . $idEntity;
$this->setRedirect ( Route::_("index.php?option=" . $this->option . "&task=" . $this->name . "." . $controllerTask), Text::_('COM_JCHAT_SUCCESS_SEND_MESSAGE'));
}
/**
* Class constructor
* @return Object&
*/
public function __construct($config = array(), ?MVCFactoryInterface $factory = null, $app = null, $input = null) {
parent::__construct($config, $factory, $app, $input);
// Registering alias task
$this->registerTask('applyEntity', 'saveEntity');
$this->registerTask('workedFlagOff', 'stateFlags');
$this->registerTask('workedFlagOn', 'stateFlags');
$this->registerTask('closedFlagOff', 'stateFlags');
$this->registerTask('closedFlagOn', 'stateFlags');
}
}