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<?php
/**
* @Copyright Copyright (C) 2012 ... Ahmad Bilal
* @license GNU/GPL http://www.gnu.org/copyleft/gpl.html
* Company: Buruj Solutions
+ Contact: www.burujsolutions.com , info@burujsolutions.com
* Created on: May 03, 2012
^
+ Project: JS Tickets
^
*/
defined('_JEXEC') or die('Restricted access');
jimport('joomla.application.component.view');
jimport('joomla.html.pagination');
class JSSupportticketViewFeedback extends JSSupportTicketView
{
function display($tpl = null){
require_once(JPATH_COMPONENT."/views/common.php");
if($layoutName == 'feedbacks'){
$per_granted = false;
$per_granted = false;
$per = $user->checkUserPermission('View Feedback');
if ($per == true){
$per_granted = true;
$subject= $mainframe->getUserStateFromRequest( $option.'subject', 'subject', '', 'string' );
$ticketid= $mainframe->getUserStateFromRequest( $option.'ticketid', 'ticketid', '', 'string' );
$staffid= $mainframe->getUserStateFromRequest( $option.'staffid', 'staffid', '', 'string' );
$from= $mainframe->getUserStateFromRequest( $option.'from', 'from', '', 'string' );
$departmentid= $mainframe->getUserStateFromRequest( $option.'departmentid', 'departmentid', '', 'string' );
$result = $this->getJSModel('feedback')->getAllFeedbacks($subject,$ticketid,$staffid,$from,$departmentid,$limitstart,$limit);
$total = $result[1];
$this->feedbacks = $result[0];
$this->lists = $result['2'];
$pagination = new JPagination($total, $limitstart, $limit);
}
$this->per_granted = $per_granted;
}elseif($layoutName == 'formfeedback'){
// handling encoded token
$jsticket = JFactory::getApplication()->input->get('jsticket',null);
$id = 0;
if($jsticket != null){
$jsticket = base64_decode($jsticket);
$array = explode(',', $jsticket);
$ticketid = $array[0];
$email = $array[1];
$res = $this->getJSModel('ticket')->checkEmailAndTicketID($email,$ticketid);
if($res == 1){
$id = $this->getJSModel('ticket')->getIdFromTrackingId($ticketid);
}else{
$success_flag = 2;// ticket does not exsist
}
if($id != 0){
$feedback_flag = $this->getJSModel('feedback')->getIdFromFeedbackId($id);
if($feedback_flag){
$success_flag = 0;// feedback can be stored
}else{
$success_flag = 3;// feedback already exsists
}
}
}else{
$success_flag = JFactory::getApplication()->input->get('successflag');
}
$this->successflag = $success_flag;
$result = $this->getJSModel('feedback')->getFeedBackForFrom();
$this->fieldordering = $result;
$this->ticketid = $id;
}
$this->pagination = $pagination;
parent::display($tpl);
}
}
?>