Your IP : 216.73.216.224
<?php
/**
* @Copyright Copyright (C) 2012 ... Ahmad Bilal
* @license GNU/GPL http://www.gnu.org/copyleft/gpl.html
* Company: Buruj Solutions
+ Contact: www.burujsolutions.com , info@burujsolutions.com
* Created on: May 03, 2012
^
+ Project: JS Tickets
^
*/
defined('_JEXEC') or die('Restricted access');
?>
<script type="text/javascript" src="https://www.google.com/jsapi?autoload={'modules':[{'name':'visualization','version':'1','packages':['corechart']}]}"></script>
<script>
<?php
if($this->user->getIsStaff()){
if($this->config['cplink_ticketstats_staff'] == 1){ ?>
google.charts.load('current', {'packages':['corechart']});
google.setOnLoadCallback(drawStackChartHorizontal);
function drawStackChartHorizontal() {
var data = google.visualization.arrayToDataTable([
<?php
echo $this->result_graph['stack_chart_horizontal']['title'].',';
echo $this->result_graph['stack_chart_horizontal']['data'];
?>
]);
var view = new google.visualization.DataView(data);
var options = {
height:570,
legend: { position: 'top', maxLines: 3 },
bar: { groupWidth: '75%' },
isStacked: true,
colors:<?php echo $this->result_graph['stack_chart_horizontal']['colors']; ?>
};
var chart = new google.visualization.BarChart(document.getElementById("stack_chart_horizontal"));
chart.draw(view, options);
}
<?php }
} ?>
</script>
<script type="text/javascript">
jQuery(document).ready(function ($) {
jQuery('a[href="#"]').click(function(e){
e.preventDefault();
});
jQuery("div#js-ticket-main-black-background,span#js-ticket-popup-close-button").click(function () {
jQuery("div#js-ticket-main-popup").slideUp();
setTimeout(function () {
jQuery("div#js-ticket-main-black-background").hide();
}, 600);
});
});
</script>
<?php
if($this->config['offline'] != '1'){
require_once JPATH_COMPONENT_SITE.'/views/header.php';
$document = JFactory::getDocument();
$document->addStyleSheet('components/com_jssupportticket/include/css/circle.css');
$document->addScript('components/com_jssupportticket/include/js/circle.js');
$document->addStyleSheet(JURI::root().'components/com_jssupportticket/include/css/inc.css/ticket-myticket.css', 'text/css');
$language = JFactory::getLanguage();
$document->addStyleSheet(JURI::root().'components/com_jssupportticket/include/css/jssupportticketresponsive.css');
if($language->isRTL()){
$document->addStyleSheet(JURI::root().'components/com_jssupportticket/include/css/jssupportticketdefaultrtl.css');
}
$c_count = $this->config['controlpanel_column_count'];
if($c_count < 1 || $c_count > 12){
$c_count = 3;
}else{
$c_count = ceil(12/$c_count);
}
if($this->user->getIsStaff()){ ?>
<div id="jsst-wrapper-top">
<?php if($this->config['cur_location'] == 1){ ?>
<div id="jsst-wrapper-top-left">
<div id="jsst-breadcrunbs">
<ul>
<li>
<?php echo JText::_('Dashboard'); ?>
</li>
</ul>
</div>
</div>
<?php } ?>
</div>
<!-- Dashboard Links -->
<div class="js-cp-left" >
<div id="js-dash-menu-link-wrp">
<div class="js-section-heading"><?php echo JText::_('Dashboard Links'); ?></div>
<div class="js-menu-links-wrp">
<div class="js-ticket-menu-links-row">
<?php if($this->config['cplink_openticket_staff'] == 1){ ?>
<a class="js-col-xs-12 js-col-sm-6 js-col-md-4 js-ticket-dash-menu" href="index.php?option=com_jssupportticket&c=ticket&layout=formticket&Itemid=<?php echo $this->Itemid; ?>">
<div class="js-ticket-dash-menu-icon">
<img class="js-ticket-dash-menu-img" src="<?php echo JURI::root() ?>components/com_jssupportticket/include/images/dashboard-icon/add-ticket-icon.png" />
</div>
<span class="js-ticket-dash-menu-text"><?php echo JText::_('Submit Ticket'); ?></span>
</a>
<?php } ?>
<?php if($this->config['cplink_myticket_staff'] == 1){ ?>
<a class="js-col-xs-12 js-col-sm-6 js-col-md-4 js-ticket-dash-menu" href="index.php?option=com_jssupportticket&c=ticket&layout=myticketsstaff&Itemid=<?php echo $this->Itemid; ?>">
<div class="js-ticket-dash-menu-icon">
<img class="js-ticket-dash-menu-img" src="<?php echo JURI::root() ?>components/com_jssupportticket/include/images/dashboard-icon/tickets.png" />
</div>
<span class="js-ticket-dash-menu-text"><?php echo JText::_('My Tickets'); ?></span>
</a>
<?php } ?>
<?php if($this->config['cplink_roles_staff'] == 1){ ?>
<a class="js-col-xs-12 js-col-sm-6 js-col-md-4 js-ticket-dash-menu" href="index.php?option=com_jssupportticket&c=roles&c=roles&layout=roles&Itemid=<?php echo $this->Itemid; ?>">
<div class="js-ticket-dash-menu-icon">
<img class="js-ticket-dash-menu-img" src="<?php echo JURI::root() ?>components/com_jssupportticket/include/images/dashboard-icon/role.png" />
</div>
<span class="js-ticket-dash-menu-text"><?php echo JText::_('Roles'); ?></span>
</a>
<?php } ?>
<?php if($this->config['cplink_staff_staff'] == 1){ ?>
<a class="js-col-xs-12 js-col-sm-6 js-col-md-4 js-ticket-dash-menu" href="index.php?option=com_jssupportticket&c=staff&layout=staff&Itemid=<?php echo $this->Itemid; ?>">
<div class="js-ticket-dash-menu-icon">
<img class="js-ticket-dash-menu-img" src="<?php echo JURI::root() ?>components/com_jssupportticket/include/images/dashboard-icon/staff.png" />
</div>
<span class="js-ticket-dash-menu-text"><?php echo JText::_('Staff Members'); ?></span>
</a>
<?php } ?>
<?php if($this->config['cplink_department_staff'] == 1){ ?>
<a class="js-col-xs-12 js-col-sm-6 js-col-md-4 js-ticket-dash-menu" href="index.php?option=com_jssupportticket&c=department&layout=departments&Itemid=<?php echo $this->Itemid; ?>">
<div class="js-ticket-dash-menu-icon">
<img class="js-ticket-dash-menu-img" src="<?php echo JURI::root() ?>components/com_jssupportticket/include/images/dashboard-icon/department.png" />
</div>
<span class="js-ticket-dash-menu-text"><?php echo JText::_('Departments'); ?></span>
</a>
<?php } ?>
</div>
<div class="js-ticket-menu-links-row">
<?php if($this->config['cplink_category_staff'] == 1){ ?>
<a class="js-col-xs-12 js-col-sm-6 js-col-md-4 js-ticket-dash-menu" href="index.php?option=com_jssupportticket&c=knowledgebase&layout=categories&Itemid=<?php echo $this->Itemid; ?>">
<div class="js-ticket-dash-menu-icon">
<img class="js-ticket-dash-menu-img" src="<?php echo JURI::root() ?>components/com_jssupportticket/include/images/dashboard-icon/category.png" />
</div>
<span class="js-ticket-dash-menu-text"><?php echo JText::_('Categories'); ?></span>
</a>
<?php } ?>
<?php if($this->config['cplink_kb_staff'] == 1){ ?>
<a class="js-col-xs-12 js-col-sm-6 js-col-md-4 js-ticket-dash-menu" href="index.php?option=com_jssupportticket&c=knowledgebase&layout=articles&Itemid=<?php echo $this->Itemid; ?>">
<div class="js-ticket-dash-menu-icon">
<img class="js-ticket-dash-menu-img" src="<?php echo JURI::root() ?>components/com_jssupportticket/include/images/dashboard-icon/kb.png" />
</div>
<span class="js-ticket-dash-menu-text"><?php echo JText::_('Knowledge Base'); ?></span>
</a>
<?php } ?>
<?php if($this->config['cplink_download_staff'] == 1){ ?>
<a class="js-col-xs-12 js-col-sm-6 js-col-md-4 js-ticket-dash-menu" href="index.php?option=com_jssupportticket&c=downloads&layout=downloads&Itemid=<?php echo $this->Itemid; ?>">
<div class="js-ticket-dash-menu-icon">
<img class="js-ticket-dash-menu-img" src="<?php echo JURI::root() ?>components/com_jssupportticket/include/images/dashboard-icon/download.png" />
</div>
<span class="js-ticket-dash-menu-text"><?php echo JText::_('Downloads'); ?></span>
</a>
<?php } ?>
<?php if($this->config['cplink_announcement_staff'] == 1){ ?>
<a class="js-col-xs-12 js-col-sm-6 js-col-md-4 js-ticket-dash-menu" href="index.php?option=com_jssupportticket&c=announcements&layout=announcements&Itemid=<?php echo $this->Itemid; ?>">
<div class="js-ticket-dash-menu-icon">
<img class="js-ticket-dash-menu-img" src="<?php echo JURI::root() ?>components/com_jssupportticket/include/images/dashboard-icon/announcements.png" />
</div>
<span class="js-ticket-dash-menu-text"><?php echo JText::_('Announcements'); ?></span>
</a>
<?php } ?>
<?php if($this->config['cplink_faq_staff'] == 1){ ?>
<a class="js-col-xs-12 js-col-sm-6 js-col-md-4 js-ticket-dash-menu" href="index.php?option=com_jssupportticket&c=faqs&layout=faqs&Itemid=<?php echo $this->Itemid; ?>">
<div class="js-ticket-dash-menu-icon">
<img class="js-ticket-dash-menu-img" src="<?php echo JURI::root() ?>components/com_jssupportticket/include/images/dashboard-icon/faq.png" />
</div>
<span class="js-ticket-dash-menu-text"><?php echo JText::_('FAQs'); ?></span>
</a>
<?php } ?>
</div>
<div class="js-ticket-menu-links-row">
<?php if($this->config['cplink_mail_staff'] == 1){ ?>
<a class="js-col-xs-12 js-col-sm-6 js-col-md-4 js-ticket-dash-menu" href="index.php?option=com_jssupportticket&c=mail&layout=inbox&Itemid=<?php echo $this->Itemid; ?>">
<div class="js-ticket-dash-menu-icon">
<img class="js-ticket-dash-menu-img" src="<?php echo JURI::root() ?>components/com_jssupportticket/include/images/dashboard-icon/mails.png" />
</div>
<span class="js-ticket-dash-menu-text"><?php echo JText::_('Mail'); ?></span>
</a>
<?php } ?>
<?php if($this->config['cplink_staff_report_staff'] == 1){ ?>
<a class="js-col-xs-12 js-col-sm-6 js-col-md-4 js-ticket-dash-menu" href="index.php?option=com_jssupportticket&c=reports&layout=staffreports&Itemid=<?php echo $this->Itemid; ?>">
<div class="js-ticket-dash-menu-icon">
<img class="js-ticket-dash-menu-img" src="<?php echo JURI::root() ?>components/com_jssupportticket/include/images/dashboard-icon/staff-report.png" />
</div>
<span class="js-ticket-dash-menu-text"><?php echo JText::_('Staff reports'); ?></span>
</a>
<?php } ?>
<?php if($this->config['cplink_department_report_staff'] == 1){ ?>
<a class="js-col-xs-12 js-col-sm-6 js-col-md-4 js-ticket-dash-menu" href="index.php?option=com_jssupportticket&c=reports&layout=departmentreports&Itemid=<?php echo $this->Itemid; ?>">
<div class="js-ticket-dash-menu-icon">
<img class="js-ticket-dash-menu-img" src="<?php echo JURI::root() ?>components/com_jssupportticket/include/images/dashboard-icon/department-report.png" />
</div>
<span class="js-ticket-dash-menu-text"><?php echo JText::_('Department Reports'); ?></span>
</a>
<?php } ?>
<?php if($this->config['cplink_feedback_staff'] == 1){ ?>
<a class="js-col-xs-12 js-col-sm-6 js-col-md-4 js-ticket-dash-menu" href="index.php?option=com_jssupportticket&c=feedback&layout=feedbacks&Itemid=<?php echo $this->Itemid; ?>">
<div class="js-ticket-dash-menu-icon">
<img class="js-ticket-dash-menu-img" src="<?php echo JURI::root() ?>components/com_jssupportticket/include/images/dashboard-icon/feedback.png" />
</div>
<span class="js-ticket-dash-menu-text"><?php echo JText::_('Feedbacks'); ?></span>
</a>
<?php } ?>
<?php if($this->config['cplink_profile_staff'] == 1){ ?>
<a class="js-col-xs-12 js-col-sm-6 js-col-md-4 js-ticket-dash-menu" href="index.php?option=com_jssupportticket&c=staff&layout=staffprofile&Itemid=<?php echo $this->Itemid; ?>">
<div class="js-ticket-dash-menu-icon">
<img class="js-ticket-dash-menu-img" src="<?php echo JURI::root() ?>components/com_jssupportticket/include/images/dashboard-icon/priorities.png" />
</div>
<span class="js-ticket-dash-menu-text"><?php echo JText::_('My Profile'); ?></span>
</a>
<?php } ?>
<?php if($this->config['cplink_userdata_user'] == 1){ ?>
<a class="js-col-xs-12 js-col-sm-6 js-col-md-4 js-ticket-dash-menu" href="index.php?option=com_jssupportticket&c=gdpr&layout=adderasedatarequest&Itemid=<?php echo $this->Itemid; ?>">
<div class="js-ticket-dash-menu-icon">
<img class="js-ticket-dash-menu-img" src="<?php echo JURI::root() ?>components/com_jssupportticket/include/images/dashboard-icon/user-data.png" />
</div>
<span class="js-ticket-dash-menu-text"><?php echo JText::_('User Data'); ?></span>
</a>
<?php } ?>
<?php $redirect = JRoute::_("index.php?option=com_jssupportticket&c=jssupportticket&layout=controlpanel&Itemid=" . $this->Itemid , false);
$link = "index.php?option=com_jssupportticket&c=jssupportticket&task=logout&return=".$redirect."&Itemid=" . $this->Itemid;?>
<a class="js-col-xs-12 js-col-sm-6 js-col-md-4 js-ticket-dash-menu" href="<?php echo $link; ?>">
<div class="js-ticket-dash-menu-icon">
<img class="js-ticket-dash-menu-img" src="<?php echo JURI::root() ?>components/com_jssupportticket/include/images/dashboard-icon/login.png" />
</div>
<span class="js-ticket-dash-menu-text"><?php echo JText::_('Log Out'); ?></span>
</a>
</div>
</div>
</div>
</div>
<div class="js-cp-right">
<?php
{
$openticket = 0;
$closedticket = 0;
$answeredticket = 0;
if(isset($this->userticketstats)){
if($this->userticketstats['allticket'] > 0){
$openticket = round($this->userticketstats['openticket'] / $this->userticketstats['allticket'] * 100);
$closedticket = round($this->userticketstats['closedticket'] / $this->userticketstats['allticket'] * 100);
$answeredticket = round($this->userticketstats['answeredticket'] / $this->userticketstats['allticket'] * 100);
}
}
if(isset($this->userticketstats) && $this->userticketstats['allticket'] != 0){
$allticket = 100;
}else{
$allticket = 0;
}
?>
<div class="js-ticket-count">
<div class="js-ticket-link js-ticket-open">
<a class="js-ticket-link" href="#" data-tab-number="1" title="<?php echo JText::_("Open Ticket"); ?>">
<div class="js-ticket-cricle-wrp ">
<div class="circlebar" data-circle-startTime="0" data-circle-maxValue="<?php echo $openticket; ?>" data-circle-dialWidth=15 data-circle-size="100px" data-circle-type="progress">
<div class="loader-bg"></div>
</div>
</div>
<div class="js-ticket-link-text">
<?php
if(isset($this->userticketstats['allticket'])){
echo JText::_("Open") . " ( " . $this->userticketstats['openticket'] . " )";
}else{
echo JText::_("Open");
}
?>
</div>
</a>
</div>
<div class="js-ticket-link js-ticket-close">
<a class="js-ticket-link" href="#" data-tab-number="2" title="<?php echo ("closed ticket"); ?>">
<div class="js-ticket-cricle-wrp ">
<div class="circlebar" data-circle-startTime="0" data-circle-maxValue="<?php echo $closedticket; ?>" data-circle-dialWidth=15 data-circle-size="100px" data-circle-type="progress">
<div class="loader-bg"></div>
</div>
</div>
<div class="js-ticket-link-text">
<?php
if(isset($this->userticketstats['allticket'])){
echo JText::_("Closed") . " ( " . $this->userticketstats['closedticket'] . " )";
}else{
echo JText::_("Closed");
}
?>
</div>
</a>
</div>
<div class="js-ticket-link js-ticket-answer">
<a class="js-ticket-link" href="#" data-tab-number="3" title="<?php echo JText::_("answered ticket"); ?>">
<div class="js-ticket-cricle-wrp">
<div class="circlebar" data-circle-startTime="0" data-circle-maxValue="<?php echo $answeredticket; ?>" data-circle-dialWidth=15 data-circle-size="100px" data-circle-type="progress">
<div class="loader-bg"></div>
</div>
</div>
<div class="js-ticket-link-text">
<?php
if(isset($this->userticketstats['allticket'])){
echo JText::_("Answered") . " ( " . $this->userticketstats['answeredticket'] . " )";
}else{
echo JText::_("Answered");
}
?>
</div>
</a>
</div>
<div class="js-ticket-link js-ticket-allticket">
<a class="js-ticket-link" href="#" data-tab-number="4" title="<?php echo JText::_("All ticket"); ?>">
<div class="js-ticket-cricle-wrp">
<div class="circlebar" data-circle-startTime="0" data-circle-maxValue="<?php echo $allticket; ?>" data-circle-dialWidth=15 data-circle-size="100px" data-circle-type="progress">
<div class="loader-bg"></div>
</div>
</div>
<div class="js-ticket-link-text">
<?php
if(isset($this->userticketstats['allticket'])){
echo JText::_("All Tickets") . " ( " . $this->userticketstats['allticket'] . " )";
}else{
echo JText::_("All Tickets");
}
?>
</div>
</a>
</div>
</div>
<?php } ?>
<?php if($this->config['cplink_ticketstats_staff'] == 1){ ?>
<!-- Ticket statictis -->
<div id="js-pm-graphtitle-wrp">
<div id="js-pm-graphtitle">
<?php echo JText::_('Ticket Statistics'); ?>
</div>
<div id="js-pm-grapharea">
<div id="stack_chart_horizontal" style="width:100%;"></div>
</div>
</div>
<?php } ?>
</div>
<?php if($this->config['cplink_latesttickets_staff'] == 1){ ?>
<!-- Latest Tickets -->
<div id="js-pm-graphtitle-wrp">
<?php if (!empty($this->latest_tickets)) { ?>
<div class="js-ticket-latest-ticket-wrapper">
<div class="js-ticket-haeder">
<div class="js-ticket-header-txt"><?php echo JText::_("Latest Tickets"); ?></div>
<a class="js-ticket-header-link" href="index.php?option=com_jssupportticket&c=ticket&layout=mytickets&Itemid=<?php echo $this->Itemid; ?>"><?php echo JText::_("View All Tickets"); ?></a>
</div>
<div class="js-ticket-latest-tickets-wrp">
<?php foreach ($this->latest_tickets AS $ticket): ?>
<div class="js-ticket-row">
<div class="js-ticket-first-left">
<div class="js-ticket-user-img-wrp">
<img alt="<?php echo JText::_("User image"); ?>" src="components/com_jssupportticket/include/images/user.png" class="avatar avatar-96 photo" height="96" width="96">
</div>
<div class="js-ticket-ticket-subject">
<div class="js-ticket-data-row">
<?php echo JText::_($ticket->name); ?>
</div>
<div class="js-ticket-data-row name">
<?php $link = 'index.php?option=' . $this->option . '&c=ticket&layout=ticketdetail&id='.$ticket->ticketid.'&Itemid='.$this->Itemid; ?>
<a class="js-ticket-data-link" href="<?php echo $link; ?>"><?php echo JText::_($ticket->subject); ?></a>
</div>
<div class="js-ticket-data-row">
<span class="js-ticket-title"><?php echo JText::_("Department"); ?> : </span>
<?php echo JText::_($ticket->departmentname); ?>
</div>
</div>
</div>
<div class="js-ticket-second-left">
<?php if ($ticket->status == 0) { ?>
<span class="js-ticket-status" style="color: #9ACC00;"><?php echo JText::_('New'); ?></span>
<?php } elseif ($ticket->status == 1) { ?>
<span class="js-ticket-status" style="color: orange;"><?php echo JText::_('Waiting reply'); ?></span>
<?php } elseif ($ticket->status == 2) { ?>
<span class="js-ticket-status" style="color: #FF7F50;"><?php echo JText::_('In progress'); ?></span>
<?php } elseif ($ticket->status == 3) { ?>
<span class="js-ticket-status" style="color: #507DE4;"><?php echo JText::_('Replied'); ?></span>
<?php } elseif ($ticket->status == 4) { ?>
<span class="js-ticket-status" style="color: #CB5355;"><?php echo JText::_('Close'); ?></span>
<?php } elseif ($ticket->status == 5){ ?>
<span class="js-ticket-status" style="color: #ee1e22;"><?php echo JText::_('Close due to Merge'); ?></span>
<?php } ?>
</span>
</div>
<div class="js-ticket-third-left"><?php echo JHtml::_('date',$ticket->created,"d F, Y"); ?></div>
<div class="js-ticket-fourth-left">
<span class="js-tk-priorty" style="background:<?php echo $ticket->prioritycolour; ?>;color:#fff;"><?php echo JText::_($ticket->priority); ?></span>
</div>
</div>
<?php endforeach; ?>
</div>
</div>
<?php } ?>
<!-- Latest Tickets -->
</div>
<?php } ?>
<?php }else{ ?>
<div id="jsst-wrapper-top">
<?php if($this->config['cur_location'] == 1){ ?>
<div id="jsst-wrapper-top-left">
<div id="jsst-breadcrunbs">
<ul>
<li>
<?php echo JText::_('Dashboard'); ?>
</li>
</ul>
</div>
</div>
<?php } ?>
</div>
<div class="js-cp-left" >
<div id="js-dash-menu-link-wrp">
<!-- Dashboard Links -->
<div class="js-section-heading"><?php echo JText::_('Dashboard Links'); ?></div>
<div class="js-menu-links-wrp">
<div class="js-ticket-menu-links-row">
<?php if($this->config['cplink_openticket_user'] == 1){ ?>
<a class="js-col-xs-12 js-col-sm-6 js-col-md-4 js-ticket-dash-menu" href="index.php?option=com_jssupportticket&c=ticket&layout=formticket&Itemid=<?php echo $this->Itemid; ?>">
<div class="js-ticket-dash-menu-icon">
<img class="js-ticket-dash-menu-img" src="<?php echo JURI::root() ?>components/com_jssupportticket/include/images/dashboard-icon/add-ticket-icon.png" />
</div>
<span class="js-ticket-dash-menu-text"><?php echo JText::_('Submit Ticket'); ?></span>
</a>
<?php } ?>
<?php if($this->config['cplink_myticket_user'] == 1){ ?>
<a class="js-col-xs-12 js-col-sm-6 js-col-md-4 js-ticket-dash-menu" href="index.php?option=com_jssupportticket&c=ticket&layout=mytickets&Itemid=<?php echo $this->Itemid; ?>">
<div class="js-ticket-dash-menu-icon">
<img class="js-ticket-dash-menu-img" src="<?php echo JURI::root() ?>components/com_jssupportticket/include/images/dashboard-icon/tickets.png" />
</div>
<span class="js-ticket-dash-menu-text"><?php echo JText::_('My Tickets'); ?></span>
</a>
<?php } ?>
<?php if($this->config['cplink_checkstatus_user'] == 1){ ?>
<a class="js-col-xs-12 js-col-sm-6 js-col-md-4 js-ticket-dash-menu" href="index.php?option=com_jssupportticket&c=ticket&layout=ticketstatus&Itemid=<?php echo $this->Itemid; ?>">
<div class="js-ticket-dash-menu-icon">
<img class="js-ticket-dash-menu-img" src="<?php echo JURI::root() ?>components/com_jssupportticket/include/images/dashboard-icon/report.png" />
</div>
<span class="js-ticket-dash-menu-text"><?php echo JText::_('Ticket Status'); ?></span>
</a>
<?php } ?>
<?php if($this->config['cplink_download_user'] == 1){ ?>
<a class="js-col-xs-12 js-col-sm-6 js-col-md-4 js-ticket-dash-menu" href="index.php?option=com_jssupportticket&c=downloads&layout=userdownloads&Itemid=<?php echo $this->Itemid; ?>">
<div class="js-ticket-dash-menu-icon">
<img class="js-ticket-dash-menu-img" src="<?php echo JURI::root() ?>components/com_jssupportticket/include/images/dashboard-icon/download.png" />
</div>
<span class="js-ticket-dash-menu-text"><?php echo JText::_('Downloads'); ?></span>
</a>
<?php } ?>
<?php if($this->config['cplink_announcement_user'] == 1){ ?>
<a class="js-col-xs-12 js-col-sm-6 js-col-md-4 js-ticket-dash-menu" href="index.php?option=com_jssupportticket&c=announcements&layout=userannouncements&Itemid=<?php echo $this->Itemid; ?>">
<div class="js-ticket-dash-menu-icon">
<img class="js-ticket-dash-menu-img" src="<?php echo JURI::root() ?>components/com_jssupportticket/include/images/dashboard-icon/announcements.png" />
</div>
<span class="js-ticket-dash-menu-text"><?php echo JText::_('Announcements'); ?></span>
</a>
<?php } ?>
</div>
<div class="js-ticket-menu-links-row">
<?php if($this->config['cplink_faq_user'] == 1){ ?>
<a class="js-col-xs-12 js-col-sm-6 js-col-md-4 js-ticket-dash-menu" href="index.php?option=com_jssupportticket&c=faqs&layout=userfaqs&Itemid=<?php echo $this->Itemid; ?>">
<div class="js-ticket-dash-menu-icon">
<img class="js-ticket-dash-menu-img" src="<?php echo JURI::root() ?>components/com_jssupportticket/include/images/dashboard-icon/faq.png" />
</div>
<span class="js-ticket-dash-menu-text"><?php echo JText::_('FAQs'); ?></span>
</a>
<?php } ?>
<?php if($this->config['cplink_kb_user'] == 1){ ?>
<a class="js-col-xs-12 js-col-sm-6 js-col-md-4 js-ticket-dash-menu" href="index.php?option=com_jssupportticket&c=knowledgebase&layout=userarticles&Itemid=<?php echo $this->Itemid; ?>">
<div class="js-ticket-dash-menu-icon">
<img class="js-ticket-dash-menu-img" src="<?php echo JURI::root() ?>components/com_jssupportticket/include/images/dashboard-icon/kb.png" />
</div>
<span class="js-ticket-dash-menu-text"><?php echo JText::_('Knowledge Base'); ?></span>
</a>
<?php } ?>
<?php if($this->config['cplink_userdata_user'] == 1){ ?>
<a class="js-col-xs-12 js-col-sm-6 js-col-md-4 js-ticket-dash-menu" href="index.php?option=com_jssupportticket&c=gdpr&layout=adderasedatarequest&Itemid=<?php echo $this->Itemid; ?>">
<div class="js-ticket-dash-menu-icon">
<img class="js-ticket-dash-menu-img" src="<?php echo JURI::root() ?>components/com_jssupportticket/include/images/dashboard-icon/user-data.png" />
</div>
<span class="js-ticket-dash-menu-text"><?php echo JText::_('User Data'); ?></span>
</a>
<?php } ?>
<?php $redirect = JRoute::_("index.php?option=com_jssupportticket&c=jssupportticket&layout=controlpanel&Itemid=" . $this->Itemid , false);
$redirect = '&return=' . base64_encode($redirect);
if(isset($this->userticketstats) && $this->userticketstats){ ?>
<?php $link = "index.php?option=com_jssupportticket&c=jssupportticket&task=logout&return=".$redirect."&Itemid=" . $this->Itemid;?>
<a class="js-col-xs-12 js-col-sm-6 js-col-md-4 js-ticket-dash-menu" href="<?php echo $link; ?>">
<div class="js-ticket-dash-menu-icon">
<img class="js-ticket-dash-menu-img" src="<?php echo JURI::root() ?>components/com_jssupportticket/include/images/dashboard-icon/logout.png" />
</div>
<span class="js-ticket-dash-menu-text"><?php echo JText::_('Log Out'); ?></span>
</a>
<?php }else{ ?>
<a class="js-col-xs-12 js-col-sm-6 js-col-md-4 js-ticket-dash-menu" href="<?php echo 'index.php?option=com_users&view=login' . $redirect; ?>">
<div class="js-ticket-dash-menu-icon">
<img class="js-ticket-dash-menu-img" src="<?php echo JURI::root() ?>components/com_jssupportticket/include/images/dashboard-icon/login.png" />
</div>
<span class="js-ticket-dash-menu-text"><?php echo JText::_('Log In'); ?></span>
</a>
<?php } ?>
</div>
</div>
</div>
</div>
<div class="js-cp-right">
<!-- if user loged in -->
<?php if(isset($this->userticketstats) && $this->userticketstats){
$openticket = 0;
$closedticket = 0;
$answeredticket = 0;
if($this->userticketstats['allticket'] > 0){
$openticket = round($this->userticketstats['openticket'] / $this->userticketstats['allticket'] * 100);
$closedticket = round($this->userticketstats['closedticket'] / $this->userticketstats['allticket'] * 100);
$answeredticket = round($this->userticketstats['answeredticket'] / $this->userticketstats['allticket'] * 100);
}
if($this->userticketstats['allticket'] != 0){
$allticket = 100;
}else{
$allticket = 0;
}
?>
<div class="js-ticket-count">
<div class="js-ticket-link js-ticket-open">
<a class="js-ticket-link" href="#" data-tab-number="1" title="<?php echo JText::_("Open Ticket"); ?>">
<div class="js-ticket-cricle-wrp ">
<div class="circlebar" data-circle-startTime="0" data-circle-maxValue="<?php echo $openticket; ?>" data-circle-dialWidth=15 data-circle-size="100px" data-circle-type="progress">
<div class="loader-bg"></div>
</div>
</div>
<div class="js-ticket-link-text">
<?php echo JText::_("Open") . " ( " . $this->userticketstats['openticket'] . " )"; ?>
</div>
</a>
</div>
<div class="js-ticket-link js-ticket-close">
<a class="js-ticket-link" href="#" data-tab-number="2" title="<?php echo ("closed ticket"); ?>">
<div class="js-ticket-cricle-wrp ">
<div class="circlebar" data-circle-startTime="0" data-circle-maxValue="<?php echo $closedticket; ?>" data-circle-dialWidth=15 data-circle-size="100px" data-circle-type="progress">
<div class="loader-bg"></div>
</div>
</div>
<div class="js-ticket-link-text">
<?php echo JText::_("Closed") . " ( " . $this->userticketstats['closedticket'] . " )"; ?>
</div>
</a>
</div>
<div class="js-ticket-link js-ticket-answer">
<a class="js-ticket-link" href="#" data-tab-number="3" title="<?php echo JText::_("answered ticket"); ?>">
<div class="js-ticket-cricle-wrp ">
<div class="circlebar" data-circle-startTime="0" data-circle-maxValue="<?php echo $answeredticket; ?>" data-circle-dialWidth=15 data-circle-size="100px" data-circle-type="progress">
<div class="loader-bg"></div>
</div>
</div>
<div class="js-ticket-link-text js-ticket-brown">
<?php echo JText::_("Answered") . " ( " . $this->userticketstats['answeredticket'] . " )"; ?>
</div>
</a>
</div>
<div class="js-ticket-link js-ticket-allticket">
<a class="js-ticket-link" href="#" data-tab-number="4" title="<?php echo JText::_("All ticket"); ?>">
<div class="js-ticket-cricle-wrp ">
<div class="circlebar" data-circle-startTime="0" data-circle-maxValue="<?php echo $allticket; ?>" data-circle-dialWidth=15 data-circle-size="100px" data-circle-type="progress">
<div class="loader-bg"></div>
</div>
</div>
<div class="js-ticket-link-text">
<?php echo JText::_("All Tickets") . " ( " . $this->userticketstats['allticket'] . " )"; ?>
</div>
</a>
</div>
</div>
<?php }else{ ?>
<!-- if user not loged in -->
<div class="js-support-ticket-cont">
<div class="js-support-ticket-box">
<img src="<?php echo JURI::root() ?>components/com_jssupportticket/include/images/dashboard-icon/add-ticket.png" alt="Create Ticket">
<div class="js-support-ticket-title">
<?php echo JText::_("Submit Ticket"); ?>
</div>
<div class="js-support-ticket-desc">
<?php echo JText::_("Create Ticket"); ?>
</div>
<a href="index.php?option=com_jssupportticket&c=ticket&layout=formticket&Itemid=<?php echo $this->Itemid; ?>" class="js-support-ticket-btn">
<?php echo JText::_("Submit Ticket"); ?>
</a>
</div>
<div class="js-support-ticket-box">
<img src="<?php echo JURI::root() ?>components/com_jssupportticket/include/images/dashboard-icon/my-tickets.png" alt="my ticket">
<div class="js-support-ticket-title">
<?php echo JText::_("My Tickets"); ?>
</div>
<div class="js-support-ticket-desc">
<?php echo JText::_("View all the created tickets"); ?>
</div>
<a href="index.php?option=com_jssupportticket&c=ticket&layout=mytickets&Itemid=<?php echo $this->Itemid; ?>" class="js-support-ticket-btn">
<?php echo JText::_("My Tickets"); ?>
</a>
</div>
<div class="js-support-ticket-box">
<img src="<?php echo JURI::root() ?>components/com_jssupportticket/include/images/dashboard-icon/ticket-status.png" alt="Ticket Status" />
<div class="js-support-ticket-title">
<?php echo JText::_("Ticket Status"); ?>
</div>
<div class="js-support-ticket-desc">
<?php echo JText::_("Check Status"); ?>
</div>
<a href="index.php?option=com_jssupportticket&c=ticket&layout=ticketstatus&Itemid=<?php echo $this->Itemid; ?>" class="js-support-ticket-btn">
<?php echo JText::_("View").' '.JText::_("Status"); ?>
</a>
</div>
</div>
<?php } ?>
<!-- latest user tickets -->
<?php if (!empty($this->latest_tickets)) { ?>
<div class="js-ticket-latest-ticket-wrapper">
<div class="js-ticket-haeder">
<div class="js-ticket-header-txt"><?php echo JText::_("Latest Tickets"); ?></div>
<a class="js-ticket-header-link" href="index.php?option=com_jssupportticket&c=ticket&layout=mytickets&Itemid=<?php echo $this->Itemid; ?>"><?php echo JText::_("View All Tickets"); ?></a>
</div>
<div class="js-ticket-latest-tickets-wrp">
<?php foreach ($this->latest_tickets AS $ticket):?>
<div class="js-ticket-row">
<div class="js-ticket-first-left">
<div class="js-ticket-user-img-wrp">
<img alt="<?php echo JText::_("User image"); ?>" src="components/com_jssupportticket/include/images/user.png" class="avatar avatar-96 photo" height="96" width="96">
</div>
<div class="js-ticket-ticket-subject">
<div class="js-ticket-data-row">
<?php echo JText::_($ticket->name); ?>
</div>
<div class="js-ticket-data-row name">
<?php $link = 'index.php?option=' . $this->option . '&c=ticket&layout=ticketdetail&id='.$ticket->ticketid.'&Itemid='.$this->Itemid; ?>
<a class="js-ticket-data-link" href="<?php echo $link; ?>"><?php echo JText::_($ticket->subject); ?></a>
</div>
<div class="js-ticket-data-row">
<span class="js-ticket-title"><?php echo JText::_("Department"); ?> : </span>
<?php echo JText::_($ticket->departmentname); ?>
</div>
</div>
</div>
<div class="js-ticket-second-left">
<?php if ($ticket->status == 0) { ?>
<span class="js-ticket-status" style="color: #9ACC00;"><?php echo JText::_('New'); ?></span>
<?php } elseif ($ticket->status == 1) { ?>
<span class="js-ticket-status" style="color: orange;"><?php echo JText::_('Waiting reply'); ?></span>
<?php } elseif ($ticket->status == 2) { ?>
<span class="js-ticket-status" style="color: #FF7F50;"><?php echo JText::_('In progress'); ?></span>
<?php } elseif ($ticket->status == 3) { ?>
<span class="js-ticket-status" style="color: #507DE4;"><?php echo JText::_('Replied'); ?></span>
<?php } elseif ($ticket->status == 4) { ?>
<span class="js-ticket-status" style="color: #CB5355;"><?php echo JText::_('Close'); ?></span>
<?php } elseif ($ticket->status == 5){ ?>
<span class="js-ticket-status" style="color: #ee1e22;"><?php echo JText::_('Close due to Merge'); ?></span>
<?php } ?>
</span>
</div>
<div class="js-ticket-third-left"><?php echo JHtml::_('date',$ticket->created,"d F, Y"); ?></div>
<div class="js-ticket-fourth-left">
<span class="js-tk-priorty" style="background:<?php echo $ticket->prioritycolour; ?>;color:#fff;"><?php echo JText::_($ticket->priority); ?></span>
</div>
</div>
<?php endforeach; ?>
</div>
</div>
<?php } ?>
<!-- latest announcement -->
<?php if(!empty($this->latest_announcements)){ ?>
<div class="js-ticket-data-list-wrp latst-ancmts">
<div class="js-ticket-haeder">
<div class="js-ticket-header-txt">
<?php echo JText::_("Latest Announcements"); ?>
</div>
<a class="js-ticket-header-link" href="index.php?option=com_jssupportticket&c=announcements&layout=userannouncements&Itemid=<?php echo $this->Itemid; ?>">
<?php echo JText::_("View All Announcements"); ?>
</a>
</div>
<div class="js-ticket-data-list">
<?php $i = 1;
foreach($this->latest_announcements AS $announcement): ?>
<div class="js-ticket-data">
<div class="js-ticket-data-image">
<img alt="img" class="js-ticket-data-img" src="<?php echo JURI::root() ?>components/com_jssupportticket/include/images/announcement_icons/<?php echo $i; ?>.png">
</div>
<?php $link = 'index.php?option='.$this->option .'&c=announcements&layout=userannouncementdetail&id='.$announcement->id.'&Itemid='.$this->Itemid; ?>
<a class="js-ticket-data-tit" href="<?php echo $link; ?>">
<?php echo JText::_($announcement->title); ?>
</a>
</div>
<?php $i++;
endforeach; ?>
</div>
</div>
<?php } ?>
<!-- latest knowledgebase -->
<?php if(!empty($this->latest_knowledgebase)){ ?>
<div class="js-ticket-data-list-wrp latst-kb">
<div class="js-ticket-haeder">
<div class="js-ticket-header-txt">
<?php echo JText::_("Latest Knowledge Base"); ?>
</div>
<a class="js-ticket-header-link" href="index.php?option=com_jssupportticket&c=knowledgebase&layout=userarticles&Itemid=<?php echo $this->Itemid; ?>">
<?php echo JText::_("View All Knowledge Base"); ?>
</a>
</div>
<div class="js-ticket-data-list">
<?php $i = 1;
foreach($this->latest_knowledgebase AS $knowledge): ?>
<div class="js-ticket-data">
<div class="js-ticket-data-image">
<img alt="image" class="js-ticket-data-img" src="<?php echo JURI::root() ?>components/com_jssupportticket/include/images/knowledgebase_icons/<?php echo $i; ?>.png">
</div>
<?php $link = 'index.php?option='.$this->option .'&c=knowledgebase&layout=usercatarticledetails&id='.$knowledge->id.'&Itemid='.$this->Itemid; ?>
<a class="js-ticket-data-tit" href="<?php echo $link; ?>">
<?php echo JText::_($knowledge->subject); ?>
</a>
</div>
<?php $i++;
endforeach; ?>
</div>
</div>
<?php } ?>
<!-- download popup -->
<div id="js-ticket-main-black-background" style="display:none;">
</div>
<div id="js-ticket-main-popup" style="display:none;">
<span id="js-ticket-popup-title">abc title</span>
<span id="js-ticket-popup-close-button"><img src="components/com_jssupportticket/include/images/popup-close.png" /></span>
<div id="js-ticket-main-content">
</div>
<div id="js-ticket-main-downloadallbtn">
</div>
</div>
</div>
<?php }
}else{
messageslayout::getSystemOffline($this->config['title'],$this->config['offline_text']); //offline
}//End ?>