Your IP : 216.73.216.182
<?php
/**
* @Copyright Copyright (C) 2012 ... Ahmad Bilal
* @license GNU/GPL http://www.gnu.org/copyleft/gpl.html
* Company: Buruj Solutions
+ Contact: www.burujsolutions.com , info@burujsolutions.com
* Created on: May 03, 2012
^
+ Project: JS Tickets
^
*/
defined('_JEXEC') or die('Restricted access');
$document = JFactory::getDocument();
$document->addStyleSheet('components/com_jssupportticket/include/css/circle.css');
$document->addScript('components/com_jssupportticket/include/js/circle.js');
?>
<script type="text/javascript" src="https://www.google.com/jsapi?autoload={'modules':[{'name':'visualization','version':'1','packages':['corechart']}]}"></script>
<script type="text/javascript">
function setUserLink() {
jQuery("a.js-userpopup-link").each(function () {
var anchor = jQuery(this);
jQuery(anchor).click(function (e) {
var id = jQuery(this).attr('data-id');
var name = jQuery(this).html();
jQuery("input#username-text").val(name);
jQuery("input#uid").val(id);
jQuery("div#userpopup").slideUp('slow', function () {
jQuery("div#userpopupblack").hide();
});
});
});
}
function updateuserlist(pagenum){
var username = jQuery("input#username").val();
var name = jQuery("input#name").val();
var emailaddress = jQuery("input#emailaddress").val();
jQuery.post("index.php?option=com_jssupportticket&c=staff&task=getusersearchstaffreportajax&<?php echo JSession::getFormToken(); ?>=1", {username:username,name:name,emailaddress:emailaddress,userlimit:pagenum}, function (data) {
if(data){
jQuery("div#records").html("");
jQuery("div#records").html(data);
setUserLink();
}
});
}
jQuery(document).ready(function ($) {
jQuery("a#userpopup").click(function (e) {
e.preventDefault();
jQuery("div#userpopupblack").show();
jQuery.post("index.php?option=com_jssupportticket&c=staff&task=getusersearchstaffreportajax&<?php echo JSession::getFormToken(); ?>=1", {}, function (data) {
if(data){
jQuery("div#records").html("");
jQuery("div#records").html(data);
setUserLink();
}
});
jQuery("div#userpopup").slideDown('slow');
});
jQuery("form#userpopupsearch").submit(function (e) {
e.preventDefault();
var username = jQuery("input#username").val();
var name = jQuery("input#name").val();
var emailaddress = jQuery("input#emailaddress").val();
jQuery.post('index.php?option=com_jssupportticket&c=staff&task=getusersearchstaffreportajax&<?php echo JSession::getFormToken(); ?>=1', {username:username,name: name, emailaddress: emailaddress}, function (data) {
if (data) {
jQuery("div#records").html(data);
setUserLink();
}
});//jquery closed
});
jQuery("span.close, div#userpopupblack").click(function (e) {
jQuery("div#userpopup").slideUp('slow', function () {
jQuery("div#userpopupblack").hide();
});
});
});
function resetFrom(){
document.getElementById('ticket_date_start').value = '';
document.getElementById('ticket_date_end').value = '';
document.getElementById('uid').value = '';
document.getElementById('username-text').value = '';
var form = jQuery('form#adminForm');
jQuery("<input type='hidden' value='1' />")
.attr("id", "jsresetbutton")
.attr("name", "jsresetbutton")
.appendTo(form);
document.getElementById('adminForm').submit();
}
google.charts.load('current', {'packages':['corechart']});
google.setOnLoadCallback(drawChart);
var chart = null;
var data = null;
var options = null;
function drawChart() {
data = new google.visualization.DataTable();
data.addColumn('date', '<?php echo JText::_('Dates'); ?>');
data.addColumn('number', '<?php echo JText::_('New'); ?>');
data.addColumn('number', '<?php echo JText::_('Answered'); ?>');
data.addColumn('number', '<?php echo JText::_('Pending'); ?>');
data.addColumn('number', '<?php echo JText::_('Overdue'); ?>');
data.addColumn('number', '<?php echo JText::_('Closed'); ?>');
data.addRows([
<?php echo $this->result['line_chart_json_array']; ?>
]);
options = {
colors:['#1EADD8','#179650','#D98E11','#DB624C','#5F3BBB'],
curveType: 'function',
legend: { position: 'bottom' },
pointSize: 6,
// This line will make you select an entire row of data at a time
focusTarget: 'category',
chartArea: {width:'90%',top:50}
};
chart = new google.visualization.LineChart(document.getElementById('curve_chart'));
chart.draw(data, options);
}
function resizeCharts () {
// redraw charts, dashboards, etc here
chart.draw(data, options);
}
jQuery(window).resize(resizeCharts);
</script>
<div id="userpopupblack" style="display:none;"></div>
<div id="userpopup" style="display:none;">
<form id="userpopupsearch">
<div class="search-center">
<div class="search-center-heading"><?php echo JText::_('Select user'); ?><span class="close"></span></div>
<div class="js-col-md-12">
<div class="js-col-xs-12 js-col-md-3 js-search-value">
<input type="text" name="username" id="username" placeholder="<?php echo JText::_('Username'); ?>" />
</div>
<div class="js-col-xs-12 js-col-md-3 js-search-value">
<input type="text" name="name" id="name" placeholder="<?php echo JText::_('Name'); ?>" />
</div>
<div class="js-col-xs-12 js-col-md-3 js-search-value">
<input type="text" name="emailaddress" id="emailaddress" placeholder="<?php echo JText::_('Email Address'); ?>"/>
</div>
<div class="js-col-xs-12 js-col-md-3 js-search-value-button">
<div class="js-button">
<input class="js-button-search" type="submit" value="<?php echo JText::_('Search'); ?>" />
</div>
<div class="js-button">
<input class="js-button-reset" type="submit" onclick="document.getElementById('name').value = '';document.getElementById('username').value = ''; document.getElementById('emailaddress').value = '';" value="<?php echo JText::_('Reset'); ?>" />
</div>
</div>
</div>
</div>
</form>
<div id="records">
<div id="records-inner">
<div class="js-staff-searc-desc">
<?php echo JText::_('Use Search Feature To Select The User'); ?>
</div>
</div>
</div>
</div>
<?php
$curdate = date('Y-m-d');
$enddate = date('Y-m-d', strtotime("now -1 month"));
$date_start = !empty($this->result['filter']['date_start']) ? $this->result['filter']['date_start'] : $curdate;
$date_end = !empty($this->result['filter']['date_end']) ? $this->result['filter']['date_end'] : $enddate;
$uid = !empty($this->result['filter']['uid']) ? $this->result['filter']['uid'] : '';
?>
<?php
/*
JHtml::_('stylesheet', 'system/calendar-jos.css', array('version' => 'auto', 'relative' => true), $attribs);
JHtml::_('script', $tag . '/calendar.js', array('version' => 'auto', 'relative' => true));
JHtml::_('script', $tag . '/calendar-setup.js', array('version' => 'auto', 'relative' => true));
*/
$t_name = 'getstaffmemberexport';
$link_export = 'index.php?option='.$this->option.'&c=export&task='.$t_name.'&uid='.$uid.'&date_start='.$date_start.'&date_end='.$date_end;
$dash = '-';
$dateformat = $this->config['date_format'];
$firstdash = strpos($dateformat, $dash, 0);
$firstvalue = substr($dateformat, 0, $firstdash);
$firstdash = $firstdash + 1;
$seconddash = strpos($dateformat, $dash, $firstdash);
$secondvalue = substr($dateformat, $firstdash, $seconddash - $firstdash);
$seconddash = $seconddash + 1;
$thirdvalue = substr($dateformat, $seconddash, strlen($dateformat) - $seconddash);
$js_dateformat = '%' . $firstvalue . $dash . '%' . $secondvalue . $dash . '%' . $thirdvalue;
?>
<div id="js-tk-admin-wrapper">
<div id="js-tk-leftmenu">
<?php include_once('components/com_jssupportticket/views/menu.php'); ?>
</div>
<div id="js-tk-cparea">
<div id="jsstadmin-wrapper-top">
<div id="jsstadmin-wrapper-top-left">
<div id="jsstadmin-breadcrunbs">
<ul>
<li><a href="index.php?option=com_jssupportticket&c=jssupportticket&layout=controlpanel" title="Dashboard"><?php echo JText::_('Dashboard'); ?></a></li>
<li><?php echo JText::_('Staff Reports'); ?></li>
</ul>
</div>
</div>
<div id="jsstadmin-wrapper-top-right">
<div id="jsstadmin-config-btn">
<a title="Configuration" href="index.php?option=com_jssupportticket&c=config&layout=config">
<img alt="Configuration" src="components/com_jssupportticket/include/images/config.png">
</a>
</div>
<div id="jsstadmin-vers-txt">
<?php echo JText::_('Version').JText::_(' : '); ?>
<span class="jsstadmin-ver">
<?php $version = str_split($this->version);
$version = implode('.', $version);
echo $version; ?>
</span>
</div>
</div>
</div>
<div id="js-tk-heading">
<h1 class="jsstadmin-head-text"><?php echo JText::_('Staff Reports'); ?></h1>
<?php $link = 'index.php?option='.$this->option.'&c=reports&task=reports'; ?>
<a id="tk-export" class="tk-heading-addbutton" href="<?php echo $link_export; ?>">
<img alt="Export" src="components/com_jssupportticket/include/images/export-icon.png">
<?php echo JText::_('Export Data'); ?>
</a>
</div>
<div id="jsstadmin-data-wrp" class="js-bg-null js-padding-all-null">
<?php /*echo "<pre>";
print_r($this->result);die();*/ ?>
<div class="js-row js-ticket-top-cirlce-count-wrp">
<?php
$open_percentage = 0;
$close_percentage = 0;
$answered_percentage = 0;
$overdue_percentage = 0;
if($this->result['ticket_total']['totalticket'] != 0){
$open_percentage = round(($this->result['ticket_total']['openticket'] / $this->result['ticket_total']['totalticket']) * 100);
$close_percentage = round(($this->result['ticket_total']['closeticket'] / $this->result['ticket_total']['totalticket']) * 100);
$answered_percentage = round(($this->result['ticket_total']['answeredticket'] / $this->result['ticket_total']['totalticket']) * 100);
$overdue_percentage = round(($this->result['ticket_total']['overdueticket'] / $this->result['ticket_total']['totalticket']) * 100);
}
$allticket_percentage = 100;?>
<div class="js-col-xs-12 js-col-md-2 js-myticket-link js-ticket-myticket-link-myticket js-ticket-open">
<a class="js-ticket-green js-myticket-link" href="javascript:void(0);">
<div class="js-ticket-cricle-wrp ">
<div class="circlebar" data-circle-startTime=0 data-circle-maxValue="<?php echo $open_percentage; ?>" data-circle-dialWidth=15 data-circle-size="100px" data-circle-type="progress">
<div class="loader-bg"></div>
</div>
</div>
<div class="js-ticket-circle-count-text">
<?php
echo JText::_('Open');
if($this->config['show_count_tickets'] == 1)
echo " ( " .$this->result['ticket_total']['openticket']. " ) ";
?>
</div>
</a>
</div>
<div class="js-col-xs-12 js-col-md-2 js-myticket-link js-ticket-myticket-link-myticket js-ticket-close">
<a class="js-ticket-red js-myticket-link" href="javascript:void(0);">
<div class="js-ticket-cricle-wrp ">
<div class="circlebar" data-circle-startTime=0 data-circle-maxValue="<?php echo $close_percentage; ?>" data-circle-dialWidth=15 data-circle-size="100px" data-circle-type="progress">
<div class="loader-bg"></div>
</div>
</div>
<div class="js-ticket-circle-count-text">
<?php
echo JText::_('Closed');
if($this->config['show_count_tickets'] == 1)
echo " ( ".$this->result['ticket_total']['closeticket']. " ) ";
?>
</div>
</a>
</div>
<div class="js-col-xs-12 js-col-md-2 js-myticket-link js-ticket-myticket-link-myticket js-ticket-answer">
<a class="js-ticket-pink js-myticket-link" href="javascript:void(0);">
<div class="js-ticket-cricle-wrp ">
<div class="circlebar" data-circle-startTime=0 data-circle-maxValue="<?php echo $answered_percentage; ?>" data-circle-dialWidth=15 data-circle-size="100px" data-circle-type="progress">
<div class="loader-bg"></div>
</div>
</div>
<div class="js-ticket-circle-count-text">
<?php
echo JText::_('Answered');
if($this->config['show_count_tickets'] == 1)
echo " ( " .$this->result['ticket_total']['answeredticket']." ) ";
?>
</div>
</a>
</div>
<div class="js-col-xs-12 js-col-md-2 js-myticket-link js-ticket-myticket-link-myticket js-ticket-overdue">
<a class="js-ticket-orange js-myticket-link" href="javascript:void(0);">
<div class="js-ticket-cricle-wrp ">
<div class="circlebar" data-circle-startTime=0 data-circle-maxValue="<?php echo $overdue_percentage; ?>" data-circle-dialWidth=15 data-circle-size="100px" data-circle-type="progress">
<div class="loader-bg"></div>
</div>
</div>
<div class="js-ticket-circle-count-text">
<?php
echo JText::_('Overdue');
if($this->config['show_count_tickets'] == 1)
echo " ( ".$this->result['ticket_total']['overdueticket']." ) ";
?>
</div>
</a>
</div>
<div class="js-col-xs-12 js-col-md-2 js-myticket-link js-ticket-myticket-link-myticket js-ticket-allticket">
<a class="js-ticket-blue js-myticket-link" href="javascript:void(0);">
<div class="js-ticket-cricle-wrp ">
<div class="circlebar" data-circle-startTime=0 data-circle-maxValue="<?php echo $allticket_percentage; ?>" data-circle-dialWidth=15 data-circle-size="100px" data-circle-type="progress">
<div class="loader-bg"></div>
</div>
</div>
<div class="js-ticket-circle-count-text">
<?php
echo JText::_('All Tickets');
if($this->config['show_count_tickets'] == 1)
echo " ( " .$this->result['ticket_total']['totalticket']. " ) ";
?>
</div>
</a>
</div>
</div>
<form class="js-filter-form js-report-form js-null-padding" name="adminForm" id="adminForm" method="post" action="index.php">
<div id="js-tk-filter">
<div class="tk-search-value">
<?php echo JHTML::_('calendar', $date_start, 'date_start', 'ticket_date_start', $js_dateformat, array('class' => 'inputbox required', 'size' => '10', 'maxlength' => '19')); ?>
</div>
<div class="tk-search-value">
<?php echo JHTML::_('calendar', $date_end, 'date_end', 'ticket_date_end', $js_dateformat, array('class' => 'inputbox required', 'size' => '10', 'maxlength' => '19')); ?>
</div>
<div class="tk-search-value">
<?php if (!empty($this->result['filter']['staffname'])) { ?>
<div id="username-div"><input type="text" value="<?php echo $this->result['filter']['staffname']; ?>" id="username-text" readonly="readonly" data-validation="required"/></div><a href="#" id="userpopup"><?php echo JText::_('Select user'); ?></a>
<?php } else { ?>
<div id="username-div"></div><input type="text" value="" id="username-text" readonly="readonly" data-validation="required"/><a href="#" id="userpopup"><?php echo JText::_('Select user'); ?></a>
<?php } ?>
</div>
<div class="tk-search-button">
<button class="js-form-search" onClick="this.form.submit();" ><?php echo JText::_("Search"); ?></button>
<button class="js-form-reset" onclick='resetFrom();'><?php echo JText::_("Reset"); ?></button>
<input type="hidden" name="uid" id="uid" value="<?php echo $uid; ?>" />
<input type="hidden" name="c" id="c" value="reports" />
<input type="hidden" name="option" id="option" value="com_jssupportticket" />
<input type="hidden" name="layout" id="layout" value="staffreport" />
</div>
</div>
</form>
<div class="js-admin-report">
<span class="js-admin-subtitle"><?php echo JText::_('Overall Report'); ?></span>
<div id="curve_chart" style="height:400px;width:100%; "></div>
</div>
<div class="js-admin-report">
<span class="js-admin-subtitle"><?php echo JText::_('Staff members'); ?></span>
<?php
if(!empty($this->result['staffs_report'])){
foreach($this->result['staffs_report'] AS $staff){ ?>
<div class="js-admin-staff-wrapper">
<a href="index.php?option=com_jssupportticket&c=reports&layout=staffdetailreport&id=<?php echo $staff->id; ?>&date_start=<?php echo $this->result['filter']['date_start']; ?>&date_end=<?php echo $this->result['filter']['date_end']; ?>" class="js-admin-staff-anchor-wrapper">
<div class="js-admin-staff-cnt">
<div class="js-report-staff-image">
<?php
if($staff->photo){
$imageurl = JURI::root().$this->config['data_directory']."/staffdata/staff_".$staff->id."/".$staff->photo;
}else{
$imageurl = "components/com_jssupportticket/include/images/user.png";
}
?>
<img class="js-report-staff-pic" src="<?php echo $imageurl; ?>" />
</div>
<div class="js-report-staff-cnt">
<div class="js-report-staff-name">
<?php
if($staff->firstname && $staff->lastname){
$staffname = $staff->firstname . ' ' . $staff->lastname;
}else{
$staffname = $staff->display_name;
}
echo $staffname;
?>
</div>
<div class="js-report-staff-username">
<?php
if($staff->username){
$username = $staff->username;
}else{
$username = $staff->user_nicename;
}
echo $username;
?>
</div>
<div class="js-report-staff-email">
<?php
if($staff->email){
$email = $staff->email;
}else{
$email = $staff->user_email;
}
echo $email;
?>
</div>
</div>
</div>
<?php
$rating_class = 'box6';
if($staff->avragerating > 4){
$rating_class = 'box65';
}elseif($staff->avragerating > 3){
$rating_class = 'box64';
}elseif($staff->avragerating > 2){
$rating_class = 'box63';
}elseif($staff->avragerating > 1){
$rating_class = 'box62';
}elseif($staff->avragerating > 0){
$rating_class = 'box61';
}
$hours = floor($staff->time[0] / 3600);
$mins = floor(($staff->time[0] / 60) % 60);
$secs = floor($staff->time[0] % 60);
$avgtime = sprintf('%02d:%02d:%02d', $hours, $mins, $secs);
?>
<div class="js-col-md-8 nopadding jsst-report-boxes">
<div class="js-col-md-2 js-admin-report-box box1">
<span class="js-report-box-number"><?php echo $staff->openticket; ?></span>
<span class="js-report-box-title"><?php echo JText::_('New'); ?></span>
<div class="js-report-box-color"></div>
</div>
<div class="js-col-md-2 js-admin-report-box box2">
<span class="js-report-box-number"><?php echo $staff->answeredticket; ?></span>
<span class="js-report-box-title"><?php echo JText::_('Answered'); ?></span>
<div class="js-report-box-color"></div>
</div>
<div class="js-col-md-2 js-admin-report-box box3">
<span class="js-report-box-number"><?php echo $staff->pendingticket; ?></span>
<span class="js-report-box-title"><?php echo JText::_('Pending'); ?></span>
<div class="js-report-box-color"></div>
</div>
<div class="js-col-md-2 js-admin-report-box box4">
<span class="js-report-box-number"><?php echo $staff->overdueticket; ?></span>
<span class="js-report-box-title"><?php echo JText::_('Overdue'); ?></span>
<div class="js-report-box-color"></div>
</div>
<div class="js-col-md-2 js-admin-report-box box5">
<span class="js-report-box-number"><?php echo $staff->closeticket; ?></span>
<span class="js-report-box-title"><?php echo JText::_('Closed'); ?></span>
<div class="js-report-box-color"></div>
</div>
<div class="js-col-md-2 js-admin-report-box <?php echo $rating_class?>">
<span class="js-report-box-number">
<?php if($staff->avragerating > 0){ ?>
<span class="rating" ><?php echo round($staff->avragerating,1); ?></span>/5
<?php }else{ ?>
NA
<?php } ?>
</span>
<span class="js-report-box-title"><?php echo JText::_('Average rating'); ?></span>
<div class="js-report-box-color"></div>
</div>
<div class="js-col-md-2 js-admin-report-box box7">
<span class="js-report-box-number">
<span class="time" >
<?php echo $avgtime; ?>
</span>
<span class="exclamation" >
<?php
if($staff->time[1] != 0){
echo '!';
}
?>
</span>
</span>
<span class="js-report-box-title"><?php echo JText::_('Average time'); ?></span>
<div class="js-report-box-color"></div>
</div>
</div>
</a>
</div>
<?php
}
} ?></div>
</div>
</div>
</div>
<div id="js-tk-copyright">
<img width="85" src="https://www.joomsky.com/logo/jssupportticket_logo_small.png"> Powered by <a target="_blank" href="https://www.joomsky.com">Joom Sky</a><br/>
©Copyright 2008 - <?php echo date('Y'); ?>, <a target="_blank" href="https://www.burujsolutions.com">Buruj Solutions</a>
</div>